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As usual the experience was enjoyable, the only glitch... - Cecilia123
As usual the experience was enjoyable, the only glitch was a couple of customers not wearing a mask.
John Purington was great to deal with ,Very attentive to... - dchezd
John Purington was great to deal with ,Very attentive to my service needs, Explained all the work that was to be performed and had my truck ready in good time. Highly recommend Birchwood GMC for all your service needs. Albert was also helpful at the end of the day having my paper work ready and also explaining the work that was completed. Fast friendly service.
Prompt good service and everything was done quickly and... - shugayle
Prompt good service and everything was done quickly and efficiently.
Good to deal with for car maintenance.
This was the worst experience. I dealt with Julia... - Mark Gale
This was the worst experience. I dealt with Julia Gordo-Molteni and had a horrible experience. She doesn't return calls or follow up on items she has promised. She is dishonest and lies to cover up her mistakes. She said things were done that hadn't been.
She lied about sending reports to MPI on my behalf and she became very rude and argumentative when questioned about the discrepancies of what she had texted and what was the truth.
I have zero trust in her ability to represent a client and would never deal with them again as a result. She needs to find a new career where customer service and honesty doesn't matter....
Repeat repairs - unhappy1
Thankfully had purchased additional warranty, however did not cover total expenses by a long shot. Had transaxle gaskets replaced X2 , Big $ hit, exhaust is exiting where it should not be, told not a concern, Approx 9 grand into repairs into this car in 4 1/2 years. They would not give me a fair price a year and a half ago on a trade. Slow to get suggested repairs.xxxxx. Only 1 good female person in service
Awesome work that Forman Collision customer service was... - chrisgwjones
Awesome work that Forman Collision customer service was incredible I was booked in next Thursday but they were able to squeeze me in and was very polite to me and was informed well before it was ready for pickup and cleaned my car perfectly I recommend. This place when you have moi claim
Dont get the bumper to bumper they wuldnt cover even a... - Sean lawson
Dont get the bumper to bumper they wuldnt cover even a tail light harness. Ended up fixing in my driveway because they wuldnt cover it and wanted to charge 200 bucks.
Recommended Lived up to their reputation for high... - Richard.Kummen
Recommended Lived up to their reputation for high quality GM dealership. Fast and friendly. Devon Penner absolute best service guy have met on my travels Congratulations on your pursuit of excellence
Laughable - Jakub K
Looked at purchasing a vehicle from them. Wow, do they ever pressure you. Then you'll go home and get harassed by their "neutral third party" who NEEDS an update from you but can't just ask the salesman. (Also, a 'neutral third party' who works at Murray... not so 'neutral' if you ask me...)
Everything there was sloppy. Can't do this because they don't know how busy the service department will be. Can't do that because another bad excuse. Seems like they just want you to make a bad deal and be stuck with them forever. Biggest joke was that all the salesmen crowded the TV watching NFL and then paraded around the showroom when a team scored a touchdown... Not a great place to buy a vehicle but great if you need to watch the game but Triple B's is full.
Transmission oil flush and a winterize for truck - veron
I paid for a Transmission oil flush and a winterize on my 2010 chev silverado LTZ. The gave me a bill for $541.26. This was on November 4, 2016. Soon as I got my vehicle back there was no heat. They did not put radiator coolant in the radiator and reservoir. I took my truck back for them to top it up. Which they should of done in the first place. Then on Jan. 26, 2017 I took my truck to Prince Albert to the Great Canadian Oil change for an oil change. Here they tell me that my truck requires a Transmission service. I thought they were pulling my leg. Either they were lying to me or Murray GM did not do the Transmission oil flush. I took my vehicle to get a second opinion from another dealer and they said there was no transmission oil flush and my transmission oil is dirty. So now, I take back my vehicle to Murray Gm and they want me to pay them again for another transmission oil flush! These guys are big ripoffs. DO NOT TAKE YOUR Vehicles there. Warning you. They burned me numerous times.
TO PUT MY MIND AT EASY WHEN I HAD A SMALL INCIDEN.... - sdancer
TO PUT MY MIND AT EASY WHEN I HAD A SMALL INCIDEN. REASURED ME NO DAMAGE WAS DONE TO THE CAR
We had appointment for 10:30 oil change tire rotation... - lmozel
We had appointment for 10:30 oil change tire rotation arrived there 10:25 told us it would be about 2 hrs before we could get in. We drove from out of town in winter weather. Going back to beausejour GM. Not happy
Service department sucks - Duane
This service department is probably the worst one in Manitoba, don’t return phone calls, just the run around, by everyone that answers a phone. Simple question, is my truck ready to be picked up, my advice, never deal with Vickars Chevrolet
Service department is terrible. Would not recommend... - Nathanholmstrom536
Service department is terrible. Would not recommend taking any type of vehicle to them. Long story, but they couldn’t even pick up a phone to call GM warranty to see if I had coverage to fix a cell phone charger. I had to call GM who said they are not doing their job. Beware. Unable to give 0 stars
Not sure... - Mr Steak
I took my vehicle in for an inspection/diagnosis and first off dealt with Debbie which was hard to endure. Than later got to deal with Bob Stoesz which was good. Got charged 400-500 for taking a cover plate off and diagnosis but they could not diagnose after all, so I didn't want to spend more. Was told that if I would have the work done there I would have that amount taken off the bill. I didn't fix it but bought a new vehicle from them. I thought out of goodwill they would take it off of that bill but they didn't. I didn't mention it to them either. When I came with my trailer to load up my troubled vehicle, it was very slick out and need just a little help - 3 of the shop techs walked by within the half hour I spent loading it without offering to help. Although GM helped me out, West Park didn't. The one gal I was impressed with was the reception/cashier. She was super helpful/friendly. Not listed below.