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Thankful for the ride back to Roland during the long wait... - icare4u
Thankful for the ride back to Roland during the long wait in between and being picked up when the vehicle was ready. Also the pleasant cheerful service
Every time, without an exception, this dealership has... - loyus
Every time, without an exception, this dealership has gone above and beyond.
Especially Jordan and Jerry.
Friendly staff. Fast service. Facilities are well kept.... - Dfast8
Friendly staff. Fast service. Facilities are well kept. It was hard to find a parking spot. I guess that is a sign they are doing Ok
We have bought all our cars from Gauthier’s except for 2.... - Blondie
We have bought all our cars from Gauthier’s except for 2. In 48 years of marriage. The service we have had majority of time has been awesome. Thank you very much it’s very much appreciated.
Awesome work that Forman Collision customer service was... - chrisgwjones
Awesome work that Forman Collision customer service was incredible I was booked in next Thursday but they were able to squeeze me in and was very polite to me and was informed well before it was ready for pickup and cleaned my car perfectly I recommend. This place when you have moi claim
Autobody shop didn't replace bumper like the order said.... - Bezalel Gonete
Autobody shop didn't replace bumper like the order said. Communication between customer and autobody was through third party who wasn't technically knowledgable. Autobody didn't complete job as stated. Failed to read notes on the job and fulfill customers reuqests on the order. Bumper still had old scratches on the plastic parts tailgate and rear access door(inside of liftgate) wasn't fixed. All requests were put on the notes by receiving clerk at Autobody, but autobody technician didn't read it or complete it. Also extra work that customer was paying for was requested in order to have winter tires ln a timely manner. Technician didn't do that as well. Probably not bringing any autobody or personal jobs back to Murray's probably better at a professional paint shop.
sold me a void warranty - nswilson31
This dealership sold me a used vehicle with warranty that was void. I brought my vehicle in to the dealership in Kenora because the clear coat was peeling and was informed that the vehicle had been painted since the factory. I had no idea that this happened, and why would the dealership sell me something that was void? I was very confused and thought Ledingham could clear this up in a second because why would they rip me off like that. But nope they agreed that oh jeez it does look like its been painted before and the warranty is no good because of that. Then I thought oh well since they sold it to me like that that they would go good for it. But nope they said they'd only pay half. I'm sorry but I bought my vehicle because it had warranty left. I need warranty because I can't afford xxxx like this. Thanks for ripping me off Ledingham.
We had appointment for 10:30 oil change tire rotation... - lmozel
We had appointment for 10:30 oil change tire rotation arrived there 10:25 told us it would be about 2 hrs before we could get in. We drove from out of town in winter weather. Going back to beausejour GM. Not happy
Repeat repairs - unhappy1
Thankfully had purchased additional warranty, however did not cover total expenses by a long shot. Had transaxle gaskets replaced X2 , Big $ hit, exhaust is exiting where it should not be, told not a concern, Approx 9 grand into repairs into this car in 4 1/2 years. They would not give me a fair price a year and a half ago on a trade. Slow to get suggested repairs.xxxxx. Only 1 good female person in service
Took over two weeks to repair my vehicle. Should have... - LexusGirl
Took over two weeks to repair my vehicle. Should have been a four day job. Had to rent a car during this time. Called a couple of times to find out what was happening and no return call from them. Very poor service. Would not recommend them.
Transmission oil flush and a winterize for truck - veron
I paid for a Transmission oil flush and a winterize on my 2010 chev silverado LTZ. The gave me a bill for $541.26. This was on November 4, 2016. Soon as I got my vehicle back there was no heat. They did not put radiator coolant in the radiator and reservoir. I took my truck back for them to top it up. Which they should of done in the first place. Then on Jan. 26, 2017 I took my truck to Prince Albert to the Great Canadian Oil change for an oil change. Here they tell me that my truck requires a Transmission service. I thought they were pulling my leg. Either they were lying to me or Murray GM did not do the Transmission oil flush. I took my vehicle to get a second opinion from another dealer and they said there was no transmission oil flush and my transmission oil is dirty. So now, I take back my vehicle to Murray Gm and they want me to pay them again for another transmission oil flush! These guys are big ripoffs. DO NOT TAKE YOUR Vehicles there. Warning you. They burned me numerous times.
Awesome service - Army
Awesome service very kind all way keeps you updated tells a person what is to come in his way great great great place to go
Not sure... - Mr Steak
I took my vehicle in for an inspection/diagnosis and first off dealt with Debbie which was hard to endure. Than later got to deal with Bob Stoesz which was good. Got charged 400-500 for taking a cover plate off and diagnosis but they could not diagnose after all, so I didn't want to spend more. Was told that if I would have the work done there I would have that amount taken off the bill. I didn't fix it but bought a new vehicle from them. I thought out of goodwill they would take it off of that bill but they didn't. I didn't mention it to them either. When I came with my trailer to load up my troubled vehicle, it was very slick out and need just a little help - 3 of the shop techs walked by within the half hour I spent loading it without offering to help. Although GM helped me out, West Park didn't. The one gal I was impressed with was the reception/cashier. She was super helpful/friendly. Not listed below.