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I being a customer of Erin Dodge for many years. They... - Benjamin Maru
I being a customer of Erin Dodge for many years. They provide an amazing service with a professional and well knowledge team that make me feel like family. Specially my las purchase was the most smooth and easy one I ever had. Shawn Stratton is one of the most professional sales representative that I come across ever. He toke care of my transaction in an amazing way from the beginning till I pick up my new car. I will highly recommend him with family and friends. Thanks agai Shawn
I have purchased three vehicles so far from Mike since... - Jon
I have purchased three vehicles so far from Mike since 2015. Both Mike and Dave Hanson were fantastic to deal with. I highly recommend Grimsby Chrysler.
I was very pleased the way things went, treated with... - tompeddle
I was very pleased the way things went, treated with respect and told the truth. and that's why I go to this dealer for my trucks. The sales people and staff work hard to make things a good experience for people. I have bot two new trucks. and my son one new truck.
2020 ram limited
Very friendly easy to deal with. Answered all questions... - Connie
Very friendly easy to deal with. Answered all questions and went out of their way to meet our needs. Efficient and professional. Happy to recommend them.
Picked up my new Ram truck in December. I am very... - K&K
Picked up my new Ram truck in December. I am very pleased with it. Joe was great to deal with, everything he promised he came through on. Milton Chrysler has a excellent sales representative in Joe. Great customer service!!
Buying my new Ram 2500 was a breeze. Mike James was very... - mikemilakovic
Buying my new Ram 2500 was a breeze. Mike James was very helpful and I was able to take delivery of the vehicle in less than a week even with a stat holiday in between! Will definitely repeat if and when the time comes. Thanks guys!!!!
Poor customer service. Agreed on deal and then they made... - rrocchio83
Poor customer service. Agreed on deal and then they made it impossible to complete. Their sales rep, Rich was good. But their business manager and sales manager were not knowledgeable and insisted on paperwork that was not necessary. Wouldn't buy a vehicle from them ever again.
Went down the road to Peel Dodge and they beat the deal and their customer service was much better wasted 2+ hours of my time with South Oakville Dodge.
DeWildt Chrysler Service Centre took a bad situation and... - sicard_5
DeWildt Chrysler Service Centre took a bad situation and made it better. When my car was struck while parked on the street I informed my insurance company I wanted to use their services based on a previous service experience. Given my busy work from home schedule and the realities of the COVID-19 pandemic, they accommodated me by picking up my car, answering all my questions via phone, and after the repairs were completed returned it as good as new. Their customer service was highly responsive, knowledgeable and professional. Thank you!
Excellent sales team at Bay King. From John Ferguson, Jim... - Rick Mazurski
Excellent sales team at Bay King. From John Ferguson, Jim Coons and Peter Mackey I received nothing but professionalism and respect. Thorough and able to answer all my questions. Went in for a test drive and came back knowing that the vehicle was what my wife and I were looking for. Bought it on the spot and in only 2 days I drove it home for good. 2020 RAM 1500 Laramie Longhorn, what a beauty, everything and more you could ask for in a pickup.
I took my 3 year old vehicle here for service for a... - Fuzz
I took my 3 year old vehicle here for service for a slight squeal coming the rear rotor that I wanted checked out. I dropped my vehicle off first thing in the morning but the vehicle was not looked at until 2:30 with pick up at 3. The pads and rotors were just replaced at the same dealership a little under a year ago. When I arrived, I was informed by the service advisor that all four calipers were seized and required replacement, as well as the rotors were "cooked", and required match cut service or replacement, the pads needed replacing and the brake fluid needs flushed and replaced. All this for a meagre $2500. I was told the wheels were not free spinning and that when the calipers were pushed back in the wheels free spun. My thoughts were the calipers would not retract if they were seized. I told them I wanted a second opinion and was made to sign a waiver to say that the vehicle was unsafe to drive. I have since had a second opinion from a reputable garage and their findings were that the pads, rotors and calipers were all in good shape and not seized and the brake fluid was fine. All that was needed was the rear calipers were a bit dirty and needed cleaned up but otherwise free. The pad had picked up something which was causing the squealing. Repair cost from reputable garage $90. I realize that business has taken a hit due to co-vid but you shouldn't be making up your profit loss with my wallet or anyone else's for that matter. I hate to think how many people have fallen for this unsafe vehicle high pressure ruse not knowing any better. You should be ashamed of yourself for straight up lying and deceitful business practices. Please do not reply to me as I will not be using your establishment for repairs in the future. This is merely a heads up for other customers thinking about using your establishment for repairs.
Thanks to Vince Ferraro for the excellent salesmanship... - Teresa
Thanks to Vince Ferraro for the excellent salesmanship and tremendous efforts. We got our beautiful new Grand Cherokee and are thrilled! We can proudly say that we can boast thanks to the support and guidance this salesrep showed us. He went above and beyond. His expertise coupled with perseverance in assisting us gave us a great experience.
These folks very top shelf... from Ricardo our sales... - Gerry
These folks very top shelf... from Ricardo our sales consultant... Daniel the sales manager... and of course Stephanie the finance manager.. this is a small dealership.. but extremely accommodating.. trusting.. and they made us feel like a family member. This was the first time in 15 years I bought locally.. such a great team ...so we’ll done.. and only positive feedback. The deliver was seamless. All I can say is I will certainly be back again. Additionally their COVID policies made it very easy too.. so a big thank you to the team...
Gerry and Ceri
Very disappointed that I was mislead about the resale... - westerngrad
Very disappointed that I was mislead about the resale value when purchasing a vehicle that had previously been in accident, obviously brings the integrity of the dealership into question. Something I definitely should have researched on my own before believing the salesperson.
Also was extremely frustrated when I had several electrical and mechanical problems that showed up as I was driving the vehicle from the dealership within minutes of purchasing it. After taking it into the dealership 3 times they were still unable to fix any of the issues.
Out of frustration I decided to look into exchanging it for a different vehicle and thats when I found out that only after two weeks the vehicle was worth $4000 less than I paid for it, not a great experience and definitely not a dealership I will be visiting in the future.
I would caution anyone deciding to purchase a vehicle here.