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Great community of people - Arvinder Dhandal
Staff was very helpful and knowledgeable. They made the financial aspect of this transaction so easy. I would definitively recommend this dealer to friends and family!
A wonderful place to go - carexpert
I am writing this review in order to let every body know how wonderful the parts department service is.
Every time I come to the dealer for service I also go to parts department to buy different things.
The service i am getting in the parts department is outstandig.
The person which i want to mention in special is Phuoc Tran which gives me a wonderfull service,very professional and polite.
He knows his stuff and there are no problems getting what i am looking for.
I also got a very good service from the Parts Mgr who was also very professional and right to the point.
People like Phuoc and the entire team from Parts Dept. supervised by the Parts Dept. Mgr.( sorry I did not get his name) retains the customers which is good for the dealer's business and reputation.
To every body involved in looking after my business KEEP UP THE GOOD WORK.
David Williamson is the worst service advisor, mean & rude - Walid
David williamson was very mean and rude, no hi no hello not a simple welcome even, no thanks and not even a bye Heard from him.
Very knowledgeable, friendly - Atlas
We were looking for a 2019 Atlas, after many trips to VW dealerships
a friend told us about Martin Grove. We went in and were greeted by Mario, we discussed what we were looking for and then introduced to Vince.
With a 3 year old and a 2 year old in tow we were able to purchase the Atlas at a much better rate then any other dealer in a short time.
We then met Bobby for the final details.
Thanks again guys.
Good Job Dave and Melissa - juzzii
My Volkswagen jetta 2014 1.8T engine was misfiring. I took it VW Georgetown. I was thinking my timing chain was off. Dave took care of car and fixed the ignition coils and spark plugs and now it runs great. Melissa is a polite and understanding Service consultant. During the difficult time she assured me everything will be okay and they will take care of everything. Thank you very much Melissa and Dave. Good Job and keep up all the good work you are doing.
Great experience working with Alex del Rio - shannonb
I was on the hunt for a particular year/make of used VW and was calling from out of province so couldn't go to the dealership to see the one in stock at Maple Volkswagen in person until I was close to certain I would be buying it. Alex made a huge effort to track down answers to all of my questions and provide photographs when there was no guarantee I would be able to make it to the dealership before someone else purchased the vehicle. He did everything he could to assist me in making my decision without ever putting pressure on me to commit to the sale. In the end, I wasn't able to proceed with a purchase but I have to thank Alex for all his effort. Greatly appreciated. Five stars!
Bad service and worst customer service - Jerin
The overall customer satisfaction to this dealership would be 0. Initially I had issues with my AC compressor after one month from which I took the car. When I went to other VW dealership to fix this issue, they figured that the engine modification done by 401 dixie Volkswagen was not done properly due to which there were many leakages in the cylinder line. They said it’s a major issue and they didn’t recommend me to use the car in that condition. When I bought the car from 401 dixie Volkswagen they said the car is all inspected, and nothing is wrong with the car. Never again go to 401 dixie Volkswagen for anything. They don’t know how to work on the cars or how to speak to a customer.
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Business Manager, Bramgate Volkswagen
Leasing & Sales, Bramgate Volkswagen
Sales Manager, Bramgate Volkswagen