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Great customer support and explain the car features well... - sharujaanparameswara10
Great customer support and explain the car features well and in detail and was really good at make us feel safe and comfortable with the car
Excellent sales experience - ALau
Artur was an excellent salesperson to deal with. He was very patient, helpful, transparent and non-high-pressure. I particularly liked his timely communication and keeping us in the loop during every stage of our lease process with him.
I can't say enough about how well we were treated by... - Richard
I can't say enough about how well we were treated by Michelle Carvalho and all the staff at Humberview Volkswagen.
The response to my query was quick and an appointment was scheduled within minutes. We drove 2 hrs to see a specific car and when we arrived it had been detailed, washed and warmed up, and we were there an hour early! The negotiations and financing were handled first rate.
5 star all the way as far as I am concerned. - Maryameyecare
I had gone in to a few different dealership such as Honda, Hyundai, Toyota and Subaru for a purchase of a new SUV and walked out very disappointed till I met Shawn Brenner at VW Martin Grove. I was welcomed from the second I walked in...there was no pressure At All...he answered all my questions and gave me the proper time and advise. Brandon at finance took care of every thing so seamlessly. Shawn’s boss was a gentlemen who made the negotiating part so easy. Gave us a deal we both agreed upon right away so no one wasted any time going back and forth. I highly recommend all these gentlemen and look forward to taking my car there for service.
They are not sure what they are doing I was given 2... - Deepinders28
They are not sure what they are doing I was given 2 offers on the legal paper from this place and when I said yes to the deal and was about to sigh they told me the deal is not possible you have to pay extra.
This happened to me not once but twice.
I have the copy of paperwork with me which was offered to me and next minute they pulled of the deal.
Very unprofessional I would never recommend this place to any person looking to buy Volkswagen just try other dealers.
Me and my wife wasted 3-4 hours were told the payments and numbers on phone then same numbers on paper but once I went to sign them they said sorry we cant offer you these numbers.
Surely i will escalate this as i have there deal with me to see is it even possible they give me a deal and then say sorry this deal is not possible
But please dont waste your time here. Me and wife both are really frustrated with what happened to us yesterday.
Great experience working with Alex del Rio - shannonb
I was on the hunt for a particular year/make of used VW and was calling from out of province so couldn't go to the dealership to see the one in stock at Maple Volkswagen in person until I was close to certain I would be buying it. Alex made a huge effort to track down answers to all of my questions and provide photographs when there was no guarantee I would be able to make it to the dealership before someone else purchased the vehicle. He did everything he could to assist me in making my decision without ever putting pressure on me to commit to the sale. In the end, I wasn't able to proceed with a purchase but I have to thank Alex for all his effort. Greatly appreciated. Five stars!
Horrible customer service - Sharan
This dealership was very rude and misleading. All they care about is money. Very poor customer service skills. Very aggressive people! Just a horrible experience all-around.
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Business Manager, Bramgate Volkswagen