DO NOT SHOP HERE!!!I recently purchased a certified... - Don
DO NOT SHOP HERE!!!
I recently purchased a certified pre-own vehicle here and discovered a temporary patch in one of the tires when I arrived home. I immediately contacted the salesperson and informed him of the issue. I was told the next day that a "plug" meets the MTO safety requirements. After clearly demonstrating to them that a temporary plug does not meet the Tire Industry Association standards for repair or the tire manufacturer's repair guidelines, they agreed to replace the tire as a "goodwill" measure. Unfortunately, replacing one tire on an AWD vehicle jeopardizes the vehicle warranty. I have been asking them for 3 days to call me and they have not. I simply want the tire repaired properly or replaced in accordance with the vehicle manufacturer's guidelines. Pick up the phone and call me!!!
The following are the recommendations as stated by Michelin:
If your tire becomes damaged, it may be repaired if it meets the following criteria:
The tire has not been driven on when flat.
The damage is only on the tread section of your tire (sidewall damage ruins a tire immediately) and/or
the puncture is no greater than ¼"
They go on to say "Do not have your tire plugged. Ever."
https://www.michelin.ca/en/canTireRepaired.html
Hi Steve,
I understand that a tire can be plugged as a means of repair. However, this must be done in accordance with industry standards. The Tire Industry Association indicates that "on-the-wheel wheel repairs like string plugs are not recommended and must be considered temporary". Further, they advise "Never repair tires with a tread puncture larger than ¼-inch".
https://www.tireindustry.org/tire-maintenance/tire-repair
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