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Amazing service! - Pooya
Recently leased a 2019 330i and Tommy was a pleasure to work with. His attention to detail and commitment to service excellence is on a higher level. I would highly recommended working with Tommy at Park View BMW for next car purchase.
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BMW Gold Sales Master
Excellent buying experience! - Moon
My experience purchasing my first BMW from the dealership at 8111 Kennedy Road has been extremely satisfying. Michelle Fung at this dealership worked with me in obtaining my first beautiful BMW that met my needs and within my budget. I look forward to doing business again sometime in the future.
Thanks again so much.
Vince Cappella and BMW didn’t disappoint...again! This... - TMac
Vince Cappella and BMW didn’t disappoint...again! This is my third car with them, and specifically with Vince. He was very helpful and friendly and I’m very happy with my X3. He even had it delivered, earlier than expected, so I could have it before a long road trip. He was also very helpful in teaching me about the car at handover. My only comment is for new buyers to learn about the extra packages available, for items such as tint and wheel protection. So you know what you need/want before the day. Thank you Vince! See you when my lease is up!.
Excellent, helpful & friendly staff!!! - N Arora
Excellent, helpful & friendly staff!!! This was my first time getting the oil change. The staff was friendly, made me feel comfortable. Franklyn answered all questions. Took the time to show me some tricks. I am definitely a long time customer now :)
Excellent experience purchasing my vehicle, will continue... - Gabriela
Excellent experience purchasing my vehicle, will continue doing business with Mayur Goswani as he is an outstanding professional, very knowledgeable and goes above and beyond for his clients. Truly a pleasure!
"No Pressure Purchase" - Tony
I just purchased a pre-owned vehicle at BMW Newmarket for the first time and thanks to Raza Farooq the experience was great. Raza was pleasant, courteous and knowledgeable about the product that I was interested in. Although I had researched my vehicle online, Raza added the finishing touches that made my acquisition, along with a trade-in, smooth and pressure free. Raza provided service that placed my needs and concerns upfront first and both my family and myself felt welcomed. I wouldn't expect anything less from BMW especially on being a previous BMW owner. In the end, I was impressed with both my vehicle and with Raza. Thank you, I definitely will return in the future.
On a down note, BMW should reconsider better offers and prices on their extended warranties for pre-owned vehicles!
A very pleasant visit - carexpert
I went to BMW AUTOHAUS for an oil change,did not make appointment,it was a sudden decision on my part.
At the dealership I went to Joe Puopolo (my service consultant for many years) who said that he can look after the oil change eventhough i did not have an appointment,.
He made arrangments for my shuttle.During the service he did not try to upsell things I do not need.
That is the reason why I go to this dealership all the time for my service.Good service and no extra things not needed at the time of the service.
When the car was ready for pick up I got a call (from Natasha) and told that the shuttle driver is on his way to pick me up.
When the car was ready they also washed the car as a courtesy which is also a good point for this dealership and a nice touch. NOT MANY DEALERSHIPS are doing this unfortunately.
Many thanks (besides Joe Puopolo) to Mark and Ed (shuttle drivers--very professional and helpful)+Natasha and Lora (appointment and shuttle coordinators/also very helpful)+Asim Rasheed (parts deptartment-also very professional and helpful).
Employees like the ones I mentioned because of their excellent service keeps customers coming back for service and buying their cars there because customers know that they will be taken care properly when they need service with their new/used cars they just bought.
To all people involved in my service (including the technician who did the service-#554)) KEEP UP THE GOOD WORK.
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