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Had my first experience with the service department at... - Jean
Had my first experience with the service department at Kelowna BMW and it was great. Nick who helped me was very attentive to my issue and was able to help me in a very prompt and professional matter. I really felt like I was part of a family and am very grateful. Thanks again for a job well done!
I went there so I could get my water hose fix, because my... - andreaSan
I went there so I could get my water hose fix, because my car was leaking some water. How much did they wanted to charge me? 3000 Around 15000 for the all car. (Because supposedly I had a lot a problems in my car) . For 2 brake pads, that both cost 68$, they charge you 1,300. You can do the math. To put them on.. of course I didn’t let them do it and brought my car home. This place only cares about stealing you money. Not friendly at all. After you leave your car there be careful because it will come with more problems. I’m pretty sure they make it on purpose so you have to go there again waist your money.. If you don’t understand anything about cars, stay away from them. Very dishonest.
I’m extremely happy dealing with Auto West BMW for the... - DM
I’m extremely happy dealing with Auto West BMW for the service of my car. Appointments were handled via text, the valet service picked up and dropped my my car while I was at work. My car came back cleaned and spotless. The whole procedure was effortless.
Every one is always welcoming and friendly, even during... - John.tan
Every one is always welcoming and friendly, even during this pandemic I felt safe and well taken care of. Even walking through the facility every one that walks by says hello.
SO thankful they opened up in Nanaimo - nrhbmw
TOP KNOTCH service.
I have owned a number of brands, including Mercedes, Audio, VW, and domestics...
This dealership KNOWS BMW and MINI.
I have a 10 year old BMW, and my wife a MINI Cooper S, a few years old.
They have the guys in the shop who know what they're doing!
I don't bother taking either of our cars to local 'backwoods' shops anymore.
The headaches just aren't worth it.
Have a BMW/MINI? Don't bring it elsewhere, or bother travelling off the Island.
I can't recommend them more!
Awesome Service Department - hiroanz
The JP Scion’s Service Department is awesome!! I took my Subaru BRZ (mechanically identical to the Scion FR-S) in for an oil change today. The service techs notice rodent droppings in the engine bay (I park outside, no choice), and clean the entire engine bay for me free of charge. I was very happily surprise when I got home, popped the hood, and noticed how sparking clean the engine bay is. I did not expect them to do that. That is service way above and beyond my expectations. The prices are also very reasonable, much, much less than what Don Docksteader Subaru charged me for the same oil change. I also appreciate the free ride Downtown. Thanks JP Scion, you’ve earned yourself a repeat customer.
Professional. Convenient Friendly. I have always... - Happy Customer
Professional. Convenient Friendly. I have always appreciated both the sales and service at Park Shore. I have occasionally called the service department on my way home from work to check a warning symbol and they have always accommodated my concern.
Easy to make the appointment, drop off easy, updates... - poirierwhelan
Easy to make the appointment, drop off easy, updates throughout the day, easy pick up, all in person interactions courteous, appreciate the clean car afterwards. Appreciate the texts reminding of appointment & throughout the appointment.