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Service department has a lack of knowledge of repairing... - Gurmanj
Service department has a lack of knowledge of repairing Rolls Royce.
They said my car would be in and out...Weeks into the repair they still had no idea until I brought my own mechanic and discovered they had no idea what the problem was.
Spoke with owner and never received a follow up call!!!!
Rolls Royce owners be aware.
By the way that mechanic was able to order my parts from Rolls Royce and it is running without any issues.
I also didn’t have to pay 5 times on the part!!!!!
Incredible service - Matt Sellers
The service is incredible.
I had my front driver-side redone after I was side-swiped (which was all great) and then there was a bad shake when I drove above 100k. I took it back in and they got it into the shop immediately. It turned out it was just dirt buildup but they cleaned it up, re-balanced the tires, adjusted the alignment, and corrected tire pressure. Oh, and my window had come off the guides (not related to the accident) and they put it back on. All of it for free. These guys stand by their work and really seemed to care.
This shop knows how to do business -knowledgable and skilled - Happy Customer
Don't look for another shop-this is the one if you want a great experience! Call them, you won't be disappointed! They do top notch work from estimating to repair -this team knows the industry and the level of expectation for their work. You won't find better satisfaction around town.