14 Alberta Audi Service Centres

Staff was friendly and helpful but corrosion warranty was... - Brando.bp

Staff was friendly and helpful but corrosion warranty was denied. Reasoning for denial was damage was caused by road sand and every day wear and tear. Why offer a warranty if you dont approve it when it's totally valid. I love my Audi but very disappointed in their "warranty"

Incredible service - Matt Sellers

The service is incredible. I had my front driver-side redone after I was side-swiped (which was all great) and then there was a bad shake when I drove above 100k. I took it back in and they got it into the shop immediately. It turned out it was just dirt buildup but they cleaned it up, re-balanced the tires, adjusted the alignment, and corrected tire pressure. Oh, and my window had come off the guides (not related to the accident) and they put it back on. All of it for free. These guys stand by their work and really seemed to care.

First class work done by first class people. I... - dwight b.

First class work done by first class people. I recommended them to freinds of mine and they are as happy with them as I am.

This shop knows how to do business -knowledgable and skilled - Happy Customer

Don't look for another shop-this is the one if you want a great experience! Call them, you won't be disappointed! They do top notch work from estimating to repair -this team knows the industry and the level of expectation for their work. You won't find better satisfaction around town.

Every time I make an appointment it gets messed up. 1st... - Taylor

Every time I make an appointment it gets messed up. 1st time was supposed to be on a Thursday. They called Wednesday night telling me to come on Friday. So I came Friday. Then when I got there they said “oh.. did no one call you?” So I said “yep, you told me to come today instead of yesterday” to which they replied “oh... the part isn’t in. You’ll have to come back next week” so I did even though I’m 2 hours away. The next time I needed service I called to cancel & left a message but apparently no one received it or communicated it. When I made the next appointment they couldn’t find it in the system even though they called to confirm the night before. Pretty unprofessional.

I took my 2016 A4 with 67000km to service department... - Ron Trant

I took my 2016 A4 with 67000km to service department because tach was bouncing around under acceleration. Technician recommended new clutch and flywheel $5200, rear brakes $900, new battery $450 etc total $8000. Sales Manage Rob said he'd give me $15,000 for the car worth $30,000+ I took the car to a low-overhead repair shop who diagnosed clogged PCV valve and some electrical issues > $202 parts plus an hour labour. Both front and rear brakes needed service $800, battery $321 total $2200 I'm not sure if the Service department is in cahoots with the Sales guy or merely incompetent. Always get a second opinion when dealing with Southgate or just deal elsewhere.