15 Alberta Audi Service Centres

Staff was friendly and helpful but corrosion warranty was... - Brando.bp

Staff was friendly and helpful but corrosion warranty was denied. Reasoning for denial was damage was caused by road sand and every day wear and tear. Why offer a warranty if you dont approve it when it's totally valid. I love my Audi but very disappointed in their "warranty"

Incredible service - Matt Sellers

The service is incredible. I had my front driver-side redone after I was side-swiped (which was all great) and then there was a bad shake when I drove above 100k. I took it back in and they got it into the shop immediately. It turned out it was just dirt buildup but they cleaned it up, re-balanced the tires, adjusted the alignment, and corrected tire pressure. Oh, and my window had come off the guides (not related to the accident) and they put it back on. All of it for free. These guys stand by their work and really seemed to care.

First class work done by first class people. I... - dwight b.

First class work done by first class people. I recommended them to freinds of mine and they are as happy with them as I am.

This shop knows how to do business -knowledgable and skilled - Happy Customer

Don't look for another shop-this is the one if you want a great experience! Call them, you won't be disappointed! They do top notch work from estimating to repair -this team knows the industry and the level of expectation for their work. You won't find better satisfaction around town.

The service department has been very disappointing. - miker77

The service department has been very disappointing. I purchased a brand new 2016 Audi TT from Glenmore Audi and my extended warranty expired in October 2023. Since then I have spent about $5,000 on repairs on the same problem. In December 2023 they replaced the fuel pump and charged me about $3,700. Two weeks later exactly the same problem happened. They again replaced the fuel pump and charged me about $1,200. When I suggested it was exactly the same problem, with exactly the same indications I got a song and dance about how it was reasonable that they had to fix the exact same problem twice within a month, that I should pay in full for both services, and that I had to get my car towed twice within one month with all of the other attendant costs and time away from work. Then, to add insult to injury, they told me that I could trade in the vehicle that I had paid about $80,000 for 7 years ago for $15,000. I would not recommend buying an Audi and I would try to get a second opinion with respect to any repairs that need to be done.

I brought my Audi into service without an appointment, as - Trudy

I brought my Audi into service without an appointment, as I had a warning light pop up on the road from Calgary. NORM was very welcoming, accommodating and said they were pretty plugged but if I wanted to leave my car I could. I did and took an Uber home. Within 3 hours he called, said the mechanic had taken a look at it and the intake manifold needed to be replaced. They went ahead with it as well as new gaskets and seals and was mind-blown that Warranty covered it! I picked it up and again, I can't say enough about Norm's delivery and professionalism, as a service person. I highly recommend if you need to take your Audi into Southgate, you try to get to Norm. He made the experience flawless and a joy to work with!