I will never go to this dealership again and will never recommend to anyone. They did diagnostics of my transmission and said it needs to be replaced and it is not covered under warranty, even though I had a valid power train warranty for this car. After debating with them on phone and my call to another dealership, where I bought the car, they agreed to open a tech-line case and replace the transmission under warranty within 2 weeks (I talked to service advisor Nancy and service manager Ken). After holding my car for almost 10 days they ended up saying it was a wiring issue, not the transmission, and even wanted to charge me almost $300 for the transmission diagnostics and "fixing the wiring issue", even though I never gave my authorization for fixing the wiring issue, I only gave them authorization to open file and replace transmission under warranty. Funny enough, after saying they fixed the issue, they gave me their tow truck phone number in case the car stalls on highway. And they kept saying that all their managers (including Ken, who promised to fix the car) quit their jobs right during those 10 days when they held my car.
I am very happy I took my car away from these scammers in Richmond Hill and brought it to Barrie Mitsubishi, where honest guys do real job. They replaced my transmission under warranty within 2 business days and made me believe that honesty and fairness exist. Also in Barrie we figured out that the wires, which they "fixed" at Yonge North Mitsubishi, were never touched, so they wanted to charge us money for the job they have never completed. Thanks to Barrie Mitsubishi my trip back to New Brunswick was safe and sound.