Wood Motors Ford

Excellent service I called the Wood Motors dealership because of an electrical issue with my vehicle. The Service staff were extremely friendly and helpful (Charlie). I called the Wood Motors dealership because of an electrical issue with my vehicle. The Service staff were extremely friendly and helpful (Charlie). The drop off was quick and efficient, staff very attentive. Even the service manager came out to speak with my wife and I. The repair was completed on time (warranty) and the problem was correctly fixed. More

Service I've found that the Service at Wood Motors to be top notch. And the people to be very kind and respectful. Top marks for a wonderful Company. I've found that the Service at Wood Motors to be top notch. And the people to be very kind and respectful. Top marks for a wonderful Company. More

Stay away from their body shop Brought my vehicle in for rocket panels and frame patch as it was rejected for MVI. Got a quote for ALL REPAIRS and was told they could do it "next w Brought my vehicle in for rocket panels and frame patch as it was rejected for MVI. Got a quote for ALL REPAIRS and was told they could do it "next week" by body shop manager. Stopped in to book it next day...all of a sudden it's 4 weeks before they can do it. Got it down to 2 weeks. I WA told it's a 3 day job. Fine but when I called on 1st day they say it's done. Got it back to my MVI shop next day and guess what.....it failed. Wood Motors didn't do the frame. Called the manager but was so upset I couldn't finish the conversation. It's been weeks now and I haven't heard a word from them. They couldn't give a rat's xxx about it now. They got their $900. I never did get an actual invoice. They just cashed me out off the original estimate. More

Excellent Service I have driven Fords for a number of years and have always had excellent service at Wood Motors. Amber is always so friendly and helpful at the servic I have driven Fords for a number of years and have always had excellent service at Wood Motors. Amber is always so friendly and helpful at the service center desk. I can always count on being driven to work when I drop off my car and then picked up when it is finished. I recommend Wood Motors highly. Marilyn Hicks More

Awesome I would recommend Wood Motors to anyone, Donnie Harris, a very knowledgeable salesmen who is passionate about the product that he represents. Bar none I would recommend Wood Motors to anyone, Donnie Harris, a very knowledgeable salesmen who is passionate about the product that he represents. Bar none the most pleasurable experience i ever had when purchasing a new vehicle. A very good friend of mine recommended Donnie Harris and this young man man sold me a very very nice new F150. Luc More

Poor service I must say I am very disappointed with service I received last Wednesday when my wife took my 2014 f150 into wood motors Fredericton for an oil change I must say I am very disappointed with service I received last Wednesday when my wife took my 2014 f150 into wood motors Fredericton for an oil change which went well but to have my tire repaired for the second time by a so called technician .ever since getting my truck back the tire leaked worse than ever been putting air in since that day an today I had to go on my breaks from work to put air in it a major inconvenience an to top it off they charged my wife almost 30 dollars for this when I purchased the tire care package when I bought the truck ..it has 31 k on it now an to top it off I call them on my way from work only to be told they couldn't fix what they screwed up twice today .so I was expected to take time off from work when ever they could fit me in .expensive fix for me .you dont seem to mind taking the payment out of my account .you dont have to wait for that do you ? So I came home an fixed it myself .once again we pay an pay for service and do it ourselves ..you won't see me again .and if anyone in upper management would like to give me a call you have my.cell in your data base have a great day More

Best service ever! Came into Wood Motors today. They got me right in without an appointment . They did a service as well they did a report card which I really appreciat Came into Wood Motors today. They got me right in without an appointment . They did a service as well they did a report card which I really appreciated! Would highly recommend. They even brought the vehicle to the door. More

Service Great service! The staff is friendly and always helpful. The thing I liked to most was they bought your car up to the door so I didn't have to look fo Great service! The staff is friendly and always helpful. The thing I liked to most was they bought your car up to the door so I didn't have to look for it! More

The place that service built". The place where service sucks Worst experience ever. News flash: people make appointments for a reason. After requesting an earlier appointment time than I previously had they didn Worst experience ever. News flash: people make appointments for a reason. After requesting an earlier appointment time than I previously had they didn't end up taking my car in for 3 hours because I didn't wait & they assumed that meant I didn't need a vehicle for the entire day. This led to them not having enough time to complete the entire work order.. But there's not appologies from those working in the service department. Just a bill for 1.5hours of labour (even though my car went in for 40 mins of free recall work and was in for a total of 65 minutes). I also asked three times for them to check another aspect of the car and even CALLED back before I picked it up to ask if it had been done. "Yep" they say... Upon arrival they have no idea what I'm even talking about... Brought my car in for 4 reasons (two recalls). Had the recalls fixed but not my other two major issues and got charged 1.5hours worth of labour for warranty work. More

For a place that says it's the place that "Service Built." Hmmmm.... Not so impressed. I moved up to Riverview Ford. Much better service dept there. Out of three service visits to Wood's. I had to c Built." Hmmmm.... Not so impressed. I moved up to Riverview Ford. Much better service dept there. Out of three service visits to Wood's. I had to check and insure the work was done. Left the bonnet unhooked once. Another time they were supposed to fix the computer. However what they did was unhook the battery cables. Hint. If you're going to do that put the red cap cover back on the positive side..... Oh well. Please also make sure to reset the oil life when you change oil. And also try to remember to put the dipstick back in. Maybe the mech was drunk or hungover..... More