Wheaton Honda West

the service is very good, even on a busy morning got me in on time, I was shuttled to work and picked up on my lunch break which made my getting home at the end of the day very handy. When picking up my ve in on time, I was shuttled to work and picked up on my lunch break which made my getting home at the end of the day very handy. When picking up my vehicle I was advised that the alignment I had requested could not be performed as there was additional work required before the alignment could be completed. This was all explained to me with a written estimate on the costs to repair. my vehicle and my invoice reflected the costs of just the inspection instead of an inspection and complete alignment. It is great to deal with such an honest repair shop!!!! More

My last car purchase 9 years ago (at another dealership) was a painful experience. This time I was referred to Honda West. Majed was marvellous - attentive, helpful and efficient. I now own the nicest ca was a painful experience. This time I was referred to Honda West. Majed was marvellous - attentive, helpful and efficient. I now own the nicest car I've ever had and at a great price. Thanks Majed! More

I was pleasantly received on time for the service appointment, items requiring service explained thoroughly explained, and ride home promptly arranged. The atmosphere, while extremely busy, was very appointment, items requiring service explained thoroughly explained, and ride home promptly arranged. The atmosphere, while extremely busy, was very pleasant, and all personnel were very polite. I was contacted at home regarding a couple of other items requiring service, which were fully explained in terminology I could easily understand, and which I authorized to be done. The vehicle was ready in the estimated time frame given to me. I have dealt with Honda West for 17 years, and find their Service Department personnel outstanding to deal with - friendly, very knowledgeable and prepared to go that extra bit to ensure you understand what work has to be performed, and why. I can take my vehicle to Honda West with confidence. More

I have been going to Honda West for some time now, they are always professional, patient and courteous. I would recommend this dealership to anyone. are always professional, patient and courteous. I would recommend this dealership to anyone. More

I needed to change my lease to a finance and Majed got me in a brand new car for a lower monthly fee. Absolutely grateful for the great customer service I received. in a brand new car for a lower monthly fee. Absolutely grateful for the great customer service I received. More

car buying made simple, no nonsense approach as Majed knows his stuff and is very good at identifying his customers' needs. The price is right, but it is backed up with excellent service and knowledge. knows his stuff and is very good at identifying his customers' needs. The price is right, but it is backed up with excellent service and knowledge. More

I have dealt with Karla on a few occasions now and have never had anything but a great experience. Karla is very friendly, organized and knowledgeable on all fronts. Pleasure to work with. never had anything but a great experience. Karla is very friendly, organized and knowledgeable on all fronts. Pleasure to work with. More

The dealership was great to work with. The staff were all very welcoming. Keith was very knowledgable and friendly. He was excellent to work with and I love my new Honda! very welcoming. Keith was very knowledgable and friendly. He was excellent to work with and I love my new Honda! More

Came to the dealer for an oil change, and to locate and repair a rattle. While checking for the rattle, an oil leak was noticed. I, thinking that only the two things I had brought the car in for would not repair a rattle. While checking for the rattle, an oil leak was noticed. I, thinking that only the two things I had brought the car in for would not take long to repair, had made no arrangements for transport around town for other errands. As I live out of town, I like to combine errands when in the city. The service adviser was able to procure a car for me (all the loaners were out), and the repair was effected as soon as the part required was delivered. The leak turned out to be a seal in a complex area, and this was under warranty. As the technician was able to access the shield that was causing the rattle while accessing the seal, I was spared the cost of labour. How could I not rate the service department as high as possible? I was able to attend to the other business I had in town, returned to the dealership to pick up my car in a very reasonable time frame, and was met with a bill that was much lower than I was anticipating! More

I am always impressed with the ability of the service department to accept and complete the tasks I need done. They accomidate my often unscheduled visits and do so with friendly recognition. I have thre department to accept and complete the tasks I need done. They accomidate my often unscheduled visits and do so with friendly recognition. I have three Honda vehicles and try to have them serviced at the dealership where I purchased the vehicles new. More