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Westwind Honda

Lethbridge, AB

4.9
302 Reviews

3405-2nd Avenue South

Lethbridge, AB

T1J 4V1

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302 Reviews of Westwind Honda

May 09, 2015

Pleasant, comfortable buying experience Th staff gave us prompt attention to all the aspects of buying our new vehicle. They answered all our questions, appraised our used car, searched for More

by Henry123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cameron Stobbs
May 11, 2015 -

Westwind Honda responded

First of all thank you for choosing McFadden Honda, we appreciate your business. Our team very much enjoyed working with you. Our goal is to ensure that the purchase process is thorough and straight-forward so that you can feel good about your purchase from the first to the last day you own it. Please remember to feel free to contact us with any questions or concerns you come across and enjoy that CR-V!

May 01, 2015

great eperience! Had an amazing team help us get our awesome suv! Matt was very informative and patient with us, and amanda was so great with giving us our options wil More

by happymom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 01, 2015 -

Westwind Honda responded

Thank you for choosing McFadden Honda. Matt is very concerned about making sure everyone leaves with enough information to feel good about the decision to buy. Buying a vehicle is a big decision and that means you should take the time to make the right decision. We know you'll love the vehicle but if you have any questions please don't hesitate to contact Matt, or Amanda. We want you to be happy with your purchase (and us) for as long as you own your vehicle. Thank you for trusting us enough to buy here.

April 30, 2015

Awesome service and very patient with our toddler, well done They were wonderfully patient with our toddler getting into all the offices and exploring every inch of the van. Took the time to explain everything t More

by nichay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cameron Stobbs
May 01, 2015 -

Westwind Honda responded

Thanks for choosing McFadden Honda. Like we say to all the people who come in, our goal is to make sure everyone leaves with enough information to feel good about the decision to buy. We are a family owned dealership and many of here have kids, so we have been there with our kids. It's what makes them so great. We know you'll love the vehicle but if you have any questions please don't hesitate to contact Cam, or Amanda. We want you to be happy with your purchase (and us) for as long as you own your van. Thank you for trusting our cars to carry your family.

April 24, 2015

Awsome It was a very friendly place. The people their were so kind, and well knowledged. they were very clear and understandable. I would definitely recommen More

by buyer,mieke1993
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cameron Stobbs
May 01, 2015 -

Westwind Honda responded

Thank you for the high praise, we enjoyed helping you with you car buying experience. Our goal is to make sure everyone leaves with enough information to feel good about the decision to buy. Because being able to trust the dealership you work with is most peoples number one concern. We hope you love the vehicle and if you have any questions please don't hesitate to contact Cam, Stu or Amanda, they are more than happy to help. Thanks again for choosing McFadden Honda.

April 17, 2015

Great first experience Jenn and Amanda were wonderful to deal with. They made the experience of buying a new car for the first time go smoothly, and were able to get me exa More

by Jen2468
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 01, 2015 -

Westwind Honda responded

Thank you for choosing McFadden Honda for your vehicle. We're glad to hear that everything met your expectations and you had such a good experience. When someone comes into our dealership we want to ensure that everything that will go smoothly every single time and that you feel like you've made a friend here. If you have any questions about anything please don't hesitate to contact Jenn or Amanda and they will be happy to help a friend out.

April 14, 2015

2015 CRV Matt and Amanda were very professional and easy to work with. They talked to us to determine our needs and then showed us vehicles and financing opti More

by DCB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 15, 2015 -

Westwind Honda responded

Thank you for the kind words. We always try to ensure that we get the best match on the vehicle, financing, and that you leave with a smile on your face. We're so glad we were able to help you you with your purchase. We look forward to helping you out in the future and please don't hesitate to contact us with any questions or concerns. So go out and enjoy that CR-V!

April 14, 2015

Just Like Family Cannot thank both Matt and Amanda enough for their assistance. Both were very knowledgeable and made us feel right at home with no pressure. When it More

by Trish & Terry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 15, 2015 -

Westwind Honda responded

It was a pleasure helping you with your purchase. We know that when people come in they want all the information they need before making a purchase, so we're glad we could provide that. We love the vehicles we sell and can't imagine leaving, so you're stuck with us. Welcome to the McFadden Honda Family!

April 12, 2015

Broken promises and NO respect for customer time While in our search for used vehicle we came across 2010 Nissan Versa with McFadden Honda dealership. After test drive we were told that the price in More

by Raj
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cameron Stobbs
May 01, 2015 -

Westwind Honda responded

Hi Raj, We're sorry that you feel we failed to meet your budget goals and your time was wasted. We have discussed your experience at length and have re-evaluated our policies regarding this specific situation. We know you were hoping to have a further 5% markdown on our best price. Our policy is to price our vehicles very aggressively (at or below the average market price) so that they sell quickly, unfortunately this particular Versa sold shortly after your experience. We wish you all the best and are again sorry that we weren't able to find a number that worked for both parties.

March 17, 2015

Great customer service Jennifer Brown and Amanda Pocock were both very professional in dealing with us. We came into the dealership to look around, we had just begun our in More

by MJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 18, 2015 -

Westwind Honda responded

We're glad we could be of assistance. Our goal is to meet or exceed the expectations of our customers and we're pleased we could do that for you. We're lucky to have wonderful people like you for customers, enjoy the new vehicle! Please feel free to contact us with any further questions you have regarding the vehicle or anything else. Thanks again!

March 16, 2015

2010 Acura Fantastic, wonderful, and accommodating. Jennifer and Amanda made the experience so much fun and super easy. Those lovely ladies made my day!! A big t More

by LisaH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 16, 2015 -

Westwind Honda responded

Glad to hear that you are so happy with your experience, and a big thanks right back at you for choosing us in the first place. We are lucky to have such great people as customers. Enjoy that vehicle and please feel free to contact with any questions you might have about pretty much anything. Thanks again.

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