Westwind Honda

Amy was great but... We knew exactly what we wanted when we arrived at McFadden Honda in Lethbridge AB. We met Amy Cronquist in the parking lot and she was able to show u We knew exactly what we wanted when we arrived at McFadden Honda in Lethbridge AB. We met Amy Cronquist in the parking lot and she was able to show us the vehicle we wanted to try out. We took out FIAT 500 C lounge out for a LONG test drive and Loved it! We decided to Talk Numbers with Amy. Amy had to pas this info onto MILO someone, her boss I presume as MILO never came out of his office to introduce himself to us throughout our visit. When our offer was presented to MILO, we then had to play the Oldest Car buying TRICK ever, that the price had ALREADY been reduced and that we were getting their best offer. Nope, We left, and within a few minutes our cell rang and yes, please come back and make a deal. My ratings for Honda Sales persons are as follows: Nickolas Gavreseas Nick was the first person we met at McFadden Honda. Nick graciously directed us to the Used Sales area...and made us feel very welcome. Amy Cronquist: Amy was GREAT to deal with. Amy was warm, personable and made the purchase of our FIAT a great experience. Milo Holthe: Who? Oh yes, this was the person whom Amy had to run the numbers with , who never stepped out of his office to say hello, or say Thank You for purchasing your vehicle from McFadden Honda. REALLY??? Milo was sitting on the the steps when we pulled up to" Make the Deal," as we approached, he left without a greeting, and went into his office, and again, never came out. Leslie Paradee: Leslie, in finance, was efficient, got the job done, though, I wondered how long she has been doing this job for as I feel that she has lost a personal touch and was rather cold. She seemed to me like " Get the cash and move on." Overall, would I recommend purchasing a vehicle through McFadden Honda? Maybe purchasing a New vehicle would be different from purchasing Used??? Other than Amy, I would personally have no desire to return or refer someone to this department. More

Outstanding service!!! We bought an HRV... The service was friendly,knowledge from our salesperson Amy to Neil the manager and then onto Leslie's the finance lady... This w We bought an HRV... The service was friendly,knowledge from our salesperson Amy to Neil the manager and then onto Leslie's the finance lady... This was some of the best service I have seen in a long long time!!!! Very pleased!! And I LOVE my new car!!!! Thank you :) Dianna More

Fantastic salesman Our salesman, Nick, was the only salesman of any dealership we visited who came out in the rain to greet us. That spoke volumes to us about his commi Our salesman, Nick, was the only salesman of any dealership we visited who came out in the rain to greet us. That spoke volumes to us about his commitment to service and customer satisfaction. More

Best dealership around. Amy Cronquist was very helpful and provided an amazing experience. She kept in touch with me throughout the whole process and even after the purchase Amy Cronquist was very helpful and provided an amazing experience. She kept in touch with me throughout the whole process and even after the purchase to make sure I was completely satisfied. I never once felt pressured into a sale at any point. Mike Schimanski was beyond awesome at finding me exactly what parts I wanted to accessorize my new purchase. Superb customer service skills and extremely knowledgeable. Neil and Leslie were also fantastic to deal with and made the transaction that much smoother. I love my Honda Crosstour and would highly recommend everyone to deal with Mcfadden Honda in the future. -Adam More

Responsive! We went in thinking we knew what we wanted (used, 2 year old mini van). Wayne started the search and keep in touch with us on a regular basis when he We went in thinking we knew what we wanted (used, 2 year old mini van). Wayne started the search and keep in touch with us on a regular basis when he found something (not many used Honda mini vans with low mileage). He informed us of options and price for new vans and then we reconsidered. More

Elite Service. Friendly, professional, and welcoming! I was fortunate enough to roll up my Tim Hortons coffee cup on February 10th to discover I had won a 2016 Honda Civic EX-T. By the time the ball was r I was fortunate enough to roll up my Tim Hortons coffee cup on February 10th to discover I had won a 2016 Honda Civic EX-T. By the time the ball was rolling and it came time to meet Greg Flom and his team at McFadden Honda I was expecting top-notch service. However, the service I received from them was twice as good as I had hoped! Greg guided me along every step of the way through the paperwork process, all while getting to know me on a personal level. Felt great to be able to handle business yet at the same time, talk sports and hobbies etc! Leslie Paradee was another amazing person to work with. She handled all the financial paperwork with me and never broke her smile! A welcoming personality and very professional above everything! And the day of the delivery of the car, I met Nikolas Gavreseas. This guy was great. Young guy like myself, he took me through a step-by-step tour of the car while having a fun time doing so! It was great to be able to have a casual feel to the demonstrations. Above all, I can't thank Greg and his crew enough for how hard working they are, and just how pleasant and hard working they are every day. If you are interested in buying a new vehicle (especially a Honda) I strongly recommend you visit Greg Flom and the team at McFadden Honda! Believe me, you won't regret it!! -Anthony More

Great experience! All of the staff were very friendly and knowledgable. They helped me find a car that was perfect for me for a great price. I would recommend McFadden All of the staff were very friendly and knowledgable. They helped me find a car that was perfect for me for a great price. I would recommend McFadden Honda to anyone. More

Great service! We would recommend going to McFadden Honda and speaking with Renee for your next vehicle, she was very helpful and knowledgable we live our CRV. Tha We would recommend going to McFadden Honda and speaking with Renee for your next vehicle, she was very helpful and knowledgable we live our CRV. Thanks Renee. More

I came looking for a Civic. I left with a new friend & Civic I will be sure to share my experience with others in purchasing a new car from McFadden Honda. Greg Flom, General Manager of McFadden Honda in Lethb I will be sure to share my experience with others in purchasing a new car from McFadden Honda. Greg Flom, General Manager of McFadden Honda in Lethbridge made the experience effortless, as he went well above and beyond what I would expect from any dealer. Having done most of my research on the internet ahead of time, I had an idea what I was looking for. Fresh out of bankruptcy, I had spoken to Greg on the phone about financing options, and he was confident of his ability to get me into a new car. Living in Calgary without a car made it challenging to get to Lethbridge during business hours. At first opportunity, I stopped in at the dealership after hours and Greg came in to meet me, take a couple cars out, and go over the numbers for what was possible. I was treated as a friend throughout the process rather than a customer, and it was clear that he cared about me having the right car instead of trying to push any sale through so he could get back home. We reached an agreement on a 2016 Civic Touring model around 11 PM on a Thursday night. Without signing anything, we shook hands and the deal was done. Greg honored everything he promised with our handshake, and we discussed how I would come down from Calgary to pick up the car. As it turned out, Greg had plans to be in Calgary on the following Tuesday, where he picked me up and brought me to Lethbridge. Paperwork was ready when we arrived, which is the first point I had signed anything, then he took me to the registries to get a plate. We returned to the dealership where the car was ready and waiting. I was introduced to the Service Manager, Bob, who was easy to relate to, and various other members of the McFadden Honda team. We then had a salesperson, Renee, walk me through all the details of the car, as all the computerized function of this car is a bit more than I am used to. The Civic Touring model is a treat on its’ own, but Greg and his team are what made the overall experience a total breeze. Thank you Greg, and everyone at McFadden Honda for being a leader in the industry! Mike in Calgary, AB. More

Mustang Great customer service. They took the time to look for just the right vehicle that we wanted. We felt they cared. They kept in touch to let us know wh Great customer service. They took the time to look for just the right vehicle that we wanted. We felt they cared. They kept in touch to let us know what they just brought in for stock so we could look, they weren't pushy. More