Wendell Motor Sales

Great service. Always helpful. Cam is fantastic and arranges service for my two Rams to accommodate my schedule. Mechanics are excellent and my vehicles are always Always helpful. Cam is fantastic and arranges service for my two Rams to accommodate my schedule. Mechanics are excellent and my vehicles are always serviced and returned clean. I would recommend them to anyone who need s a vehicle serviced. More

Excellent service and staff who really know how to treat their customers. Always friendly! Knowledgeable. Understanding and welcoming! Bought a Jeep wrangler then a Ram 1500 Classic! Anything you need you c their customers. Always friendly! Knowledgeable. Understanding and welcoming! Bought a Jeep wrangler then a Ram 1500 Classic! Anything you need you can call your service advisor and he or she is ready and willing to help! The BEST dealership around!!! More

DO NOT TAKE YOUR VEHICLE TO WENDELL,'S SERVICE DEPARTMENT. THEY DON'T HAVE A CLUE.. DEPARTMENT. THEY DON'T HAVE A CLUE.. More

Magical Car Buying Experience! !! Best dealership in Kitchener - trust me I went to 19 recently none come close. I was in the market for a new SUV and scouted dealers ( Jeep, !! Best dealership in Kitchener - trust me I went to 19 recently none come close. I was in the market for a new SUV and scouted dealers ( Jeep, Audi, Acura, Merc), but what got me hooked to Wendell is the experience - awesome deal, knowledgeable sales team and great overall experience. Hamid was our Sales rep - he went out of his way to make it happen for us. Gave us a great deal, found my perfect Jeep with all the options, color etc I wanted and got me in the car within 2 weeks. Kept us informed at every step. Every time I went in, Hamid would come out to the lot to greet us and welcome us in - a very small gesture but adds a lot of character/warmth to the buying experience. I would buy another car from him in a heartbeat. Shawn from finance literally lights up the dealership -Great vibes and energy. Happened to go in for service this past week and met Jeannine from Service - the same rich experience. The experience and care is what made me buy here. Thanks Mazeed More

DO NOT SIGN THE INSPECTION REPORT BEFORE YOU FULLY APPROVED. They try to con you into signing the report so if something wrong your screwed. Peter is a scammer and told me I should keep my windows up APPROVED. They try to con you into signing the report so if something wrong your screwed. Peter is a scammer and told me I should keep my windows up so I don't hear a noise coming from a faulty front differential in my brand new vehicle. Lol More

I would give them 0 starts if I could. Brought my 2012 Dodge Journey to them in Feb 2021. Engine light on. $2100 later, plus found out that my car had a recall from 2017 - so that was probably another $ Dodge Journey to them in Feb 2021. Engine light on. $2100 later, plus found out that my car had a recall from 2017 - so that was probably another $2500 paid to them from Dodge. 1 day later, leaking oil. Brought it back & they claimed if was the oil gap and they noticed it wasn't great but didn't mention it or fix it.....my guess is that they cracked it & hoped I wouldn't notice. So another $500 which I refused to pay since the day it went in never leaked oil but 2 hours when home was leaking. so they only charged me $250. Engine light came on again - literally 6 weeks after all that work, dropped off at 9:30am, i had to call them 2 times, to find out that they want me to pay $200 for new gas cap diagnostic check..NEVER did they mention any costs or call me to ask me. I only brought it there since I assumed it was under warranty or they would look at their crappy work. I am so Upset, I will never bring it there again. I will be phoning head office to complain and wish we had read the reviews before I brought it there. Absolutely horrific. do work on car, don't quote and then expect to me pay another $200 for this. NEVER will recommend them. I hope people read these reviews before they get any service there or think of buying a vehicle. LV ps. gave them 3 for service because they are really nice they way they tell you that they are x you!! More

Purchased Grand Caravan early December. Very happy with the vehicle and service. The Sales representative Carlo was very accommodating and lent me his vehicle when I needed some upgrading on my new vehicle the vehicle and service. The Sales representative Carlo was very accommodating and lent me his vehicle when I needed some upgrading on my new vehicle. Great people to deal with. More

I am completely disgusted at the way they treat customers. Allowing me to drive with a leaking transmission with kids in the car. They said the new transmission is in warranty but hasn't received customers. Allowing me to drive with a leaking transmission with kids in the car. They said the new transmission is in warranty but hasn't received until this day. They promised 2 weeks, it's not been over a month. Worst dealership ever! I will never buy a Chrysler, Jeep or dodge again. My car is 3 years old and they don't even have the decency to help and support by calling FCA themselves, I have to call and deal with everyone because they are too lazy to be bothered with it since it won't make them any money. I hope this dealership learns from this as I would be not recommending to anybody. As a matter of fact I would tell everyone to stay away completely. Also, yes, 1 star from me because I can't give it 0, they only caused headaches, frustrations, agony and complete anger when dealing with those passive aggressive staff members. More

Horrible service quality We Purchased our 2020 Grand Cherokee in late Dec 2019 and picked it up at the start of January 2020. As we were going through the new vehicle with th We Purchased our 2020 Grand Cherokee in late Dec 2019 and picked it up at the start of January 2020. As we were going through the new vehicle with the sales person on the pickup day we pointed out a scratch on the console. We were assured that this was an easy repair and would be rectified as soon as the part could be ordered. Fast forward 7 months and 2 attempts to fix the problem and we now have more damage to our interior than we began with. Each time the vehicle has gone in for service it has come out with more damage to different interior parts than when we began. Our last visit resulted in a small rip in our steering wheel, the fabric under the steering wheel hanging down and ripped as well as the panel under the steering wheel being held in place by glue(since they couldn't get it to fit right) that is smeared on the outside of the panel like a child did a finger painting. On top of that they left their dirty rags in the back seat when they gave the vehicle back to us. This service department is not qualified to do the work and the sales people make promises they cannot back up. We spent top dollar for this vehicle and are extremely disappointed with how the dealership has not stood behind their work. We will not be back into this dealership again for anything. Buyer beware. They will say and do anything to get the vehicle off the lot. After that you are on your own. More