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Waterloo Nissan
Waterloo, ON
81 Reviews
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81 Reviews of Waterloo Nissan
November 12, 2017
oil change and low tire pressure indication Went in on Saturday morning unscheduled.they took me in right away and performed the work.the rear tire had a nail in it..the work was done with in th Went in on Saturday morning unscheduled.they took me in right away and performed the work.the rear tire had a nail in it..the work was done with in the hour.they even washed my truck.Nice touch Waterloo Nissan. More
by Cable guy
Employees Worked With
Not sure
Helpful November 07, 2017
Poor customer service Worst customer service! I would never buy another vehicle from these people! This was the first Nissan I owned and the poorest service department I ev Worst customer service! I would never buy another vehicle from these people! This was the first Nissan I owned and the poorest service department I ever encountered. Service manager lies, and the Owner did not check his facts. Both these people seemed very busy covering for each other and the bad mechanic which serviced my car. No stars!! More
by Judy Woods
Employees Worked With
Shirley (service manager), Chris Roach
November 03, 2017
Terrible service and one of the worst decisions This is a very dishonest dealership. I am regretting my decision to have bought a car through Waterloo Nissan and am counting the days till I can retu This is a very dishonest dealership. I am regretting my decision to have bought a car through Waterloo Nissan and am counting the days till I can return my leased car! The car was sold with what is called an appearance guard and it turns out to be a solid scam. The service representative will lie point blank to your face. This is truly one of those cbc marketplace scams that everyone needs to be aware of and stay away!! Unfortunately this dealer will not change until it hits their pockets as bad as it hits yours. Stay away. More
by Ilovewloo
Employees Worked With
Christine
June 20, 2017
Scammers! Where's the zero button for ratings? This dealership is terrible for not caring about your experience and ho to save you on repair costs. The servic Where's the zero button for ratings? This dealership is terrible for not caring about your experience and ho to save you on repair costs. The service manager doesn't care about listening to anything that may help you out. The default position is "replace it all at maximum cost" without trying to systematically diagnose the problem in a logical fashion. It also seems as if we had a lot of premature repairs that magically seemed to be needed right after a prior repair. Terrible place. Nobody cares. Buy a Honda. Waterloo Honda is the other end of the spectrum. Great service and they do care. Honest with integrity unlike Waterloo Nissan. More
by IHateNissan
Employees Worked With
Chris Roach
May 02, 2017
Rust protection warranty They will sell you rust protection warranty wich is useless because I have hole in my car and they say the don't cover rust which is coming from outsi They will sell you rust protection warranty wich is useless because I have hole in my car and they say the don't cover rust which is coming from outside but they don't tell you that before you sign agreement and Carlos a service manager is very rude person who allways try to sell you something that you don't need. I will never buy a car rhere again. Rust protection company does not have an adress or phone number. Worst car experience in my life. More
by Mirothecarguy
Employees Worked With
Carlos
April 18, 2017
Great Dilership- Jacob M. Thank you to Valerie Picanco for taking me on a test drive in a Nissan Roque, the experience and the patience she showed me was valuable. Valerie was Thank you to Valerie Picanco for taking me on a test drive in a Nissan Roque, the experience and the patience she showed me was valuable. Valerie was helpful and very knowledgeable regarding the vehicle I wished to purchase, and was a pleasure to do business with. I would recommend anyone buying to seek her out. Thank you again! More
by Jacob M.
Employees Worked With
Chris Roach
February 24, 2017
Awesome experience with Carolyn K I just leased a new 2017 Nissan Rougue. Carolyn was awesome. I am a new buyer. It's been two weeks in the making and boy did I make her work for it. I just leased a new 2017 Nissan Rougue. Carolyn was awesome. I am a new buyer. It's been two weeks in the making and boy did I make her work for it. Going in to the dealership 3 times because i couldnt decide what i wanted. She answered every question I had and made a point not to go any faster with the deal than I was comfortable with. I would recommend them to all.my friends. More
by Jen
Employees Worked With
Carolyn killen
February 07, 2017
We drive a 2015 Nissa Rogue SV FWD Buyer beware - STAY AWAY FROM THIS VEHICLE AND THIS DEALERSHIP. The vehicle is 1.5 years old... We have had the sunroof into the dealership twice beca Buyer beware - STAY AWAY FROM THIS VEHICLE AND THIS DEALERSHIP. The vehicle is 1.5 years old... We have had the sunroof into the dealership twice because it rattles - it is still not fixed - The passenger side window does not work properly. The battery is apparently corroded already. The vehicle would not turn over so we had it towed to the dealership. The Fuel Injector is clogged which is apparently not covered under warranty.... They charged us a $100.00 diagnostic fee, which is ridiculous. Not to mention that when we bought the car they said they would pay for the installation of the winter tires for the first time... they refused. We have owned many new vehicles... I HATE this one and would NEVER buy another Nissan!!! More
by Hate my Nissan
Employees Worked With
Carlos
October 17, 2016
amazing place Great visit today. Kate looked after our service needs and Brad answered all of our questions in regards to the purchase of new winter tires and rims. Great visit today. Kate looked after our service needs and Brad answered all of our questions in regards to the purchase of new winter tires and rims. More
by Chrissy
Employees Worked With
Kate and Brad
June 08, 2016
Excellent Service I bought a 2013 Nissan Altima in Waterloo Nissan, the service is quite good there! The sales perple are nice and patient. It's a good dealer in Waterl I bought a 2013 Nissan Altima in Waterloo Nissan, the service is quite good there! The sales perple are nice and patient. It's a good dealer in Waterloo. More
by ALLEN
Employees Worked With
LARRY
