Vernon Chrysler Dodge Ltd

Scammers. Liars. Bait and Switch artists. On Sept 27th I gave this dealership a $10,000 deposit so that they could bid on a used Durango Citadel that they claimed they could bid for on my beha On Sept 27th I gave this dealership a $10,000 deposit so that they could bid on a used Durango Citadel that they claimed they could bid for on my behalf in an upcoming dealership auction. A few days later they phoned and told me that unfortunately their bid had failed but, not to worry, they would find me something else instead. Of course, what they found instead was a LOT more money. So I stared looking on line at slightly used Durango. There's not many out there right now so it did not take me long to find the Citadel they claimed was coming up in a dealer auction sitting on a lot in Coquitlam. It was not a "similar" vehicle, it was the same vehicle. It's spec sheet matched exactly what they had shown me including the kms. It was never in an auction. The ad had been up for 6 weeks according to the site. In the mean time, even though Vernon Dodge knew their bid wasn't going to be successful because they never made one, they went ahead and deposited my check. I've since managed to get my funds back with the help of my bank manager. Is this kind of behavior even legal? Or is it simply unethical and underhanded? Either way, I know I'm appalled by it. They were really slick about how they perpetrated this deception which makes me wonder how many times they've done this before. Wish I could figure out how to give this dealership ten negative stars instead of a whole positive one. They don't deserve it. More

Worst Service Department Ever Dont Buy and especially dont get your servicing done at Vernon dodge. We bought the extended warranty (7 year 160km dodge gold plan), we had several i Dont Buy and especially dont get your servicing done at Vernon dodge. We bought the extended warranty (7 year 160km dodge gold plan), we had several issues with our truck and there comment always was " thats normal". We had a 2012 dodge 3500 cummins mega cab longhorn with 65000 km till two days when it developed the known "Death Wobble" we took it in and we got the same old " thats normal" . Meanwhile the issue is known all over the internet. We were so made we got in our truck pulled out of Vernon Dodges parking lot and pulled into the Chevy dealership and bought a new LTZ DMAX.. So never use Vernon Dodge go to Braby in Salmon Arm. More

Poor diagnostic abilities, I was charged for Mechanics mistakes, Dealer manager is rude with no apparent servicing knowledge. Sales man tried to sell me a new vehicle while I was paying for the repairs on mistakes, Dealer manager is rude with no apparent servicing knowledge. Sales man tried to sell me a new vehicle while I was paying for the repairs on my existing vehicle. Dealer reprimanded me for not always using his dealer for repairs. What a joke of a place.The waiting room was full of people complaining about their own treatment wishing they had bought another brand of vehicle. More