Velocity Ford

On a very hot day in August, my Lincoln MKX started over-heating on my way from Saskatoon to my parents farm. I was very concerned that I couldn't get there, but when I walked in, Jen at the Service C over-heating on my way from Saskatoon to my parents farm. I was very concerned that I couldn't get there, but when I walked in, Jen at the Service Counter was AMAZING. She took care of handling everything for me with a smile on her face and a calm assurance that everything would be looked after. She even arranged for a rental vehicle for me, so I could continue on my way that same day. She followed up with excellent communication throughout the whole process of getting the vehicle looked at, parts ordered, and when it was done. I have never had better service in my entire 40 plus years of driving. More

Took my suv in for warranty work. Very quick and was done before they even said it would be. Very quick and was done before they even said it would be. More

What impressed me the most was our truck had some sensor failures and they read the codes to ensure we were able to bring it back for an appointment the next week (we had guests with us and needed to get ho failures and they read the codes to ensure we were able to bring it back for an appointment the next week (we had guests with us and needed to get home). I got there a bit early which I think led to a bit of confusion, but they sorted it out and even washed up the truck before sending me on my way. More

Just had my F150 in for its oil change. Quick Lane did a great job, even tightened a loose tail light. Great Service! Quick Lane did a great job, even tightened a loose tail light. Great Service! More

We have bought many vehicles here for many years. Always the best service! Bryan is amazing and always goes out of his way for us! Always the best service! Bryan is amazing and always goes out of his way for us! More

Helpful and quick getting the work done. Up front and professional, they have always been good to deal with. Up front and professional, they have always been good to deal with. More

The service here was excellent, I booked my truck in about two weeks in advance. When I arrived for my appointment, they were expecting me, confirmed my information and required service, checked the mil about two weeks in advance. When I arrived for my appointment, they were expecting me, confirmed my information and required service, checked the mileage and gave me a timeframe to complete. They provided an estimate of the cost, which ended up being accurate and ahead of schedule. Did a full inspection and said what is recommended and what is needed for other items they found. I am meticulous about how clean my vehicles are and they left it just as clean as it was when I dropped off, which was great. I was a provided with a recap of the services completed as well as the inspection and suggested services in the future. More

Very satisfying experience. People friendly and easy to deal with. Popcorn was also very tasty People friendly and easy to deal with. Popcorn was also very tasty More

They are very very very good. I have absolutely no complaints about this dealership, none. I have absolutely no complaints about this dealership, none. More

Easy appointment booking process, performed work as requested and was able to get additional work done in the tight timeline I had given to get the truck back. Good communication line between service d requested and was able to get additional work done in the tight timeline I had given to get the truck back. Good communication line between service dept and I and when I got the truck back, they even washed it. More