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Twin Motors Ltd - Dauphin

1.2

4 Lifetime Reviews

1212 Main St S, Dauphin, Manitoba R7N 1M8 Directions
Sales: (204) 638-6803

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4 Reviews of Twin Motors Ltd - Dauphin

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May 19, 2019

"Zero stars given "

- Horribleservice

Zero stars given. I do not recommend this dealership. Very poor Costumer service. Poor management as well. My truck is under warranty and they won’t cover a part that needs to be replaced even though I spoke with the FCA and they told me it is covered under warranty. I spoke with the manager and they have no answer as to why it is not covered. I asked the manager why they didn’t catch that the part needed to be replaced when I went for an oil change a few weeks ago because I had to bring it to their attention. He told me I need to speak to his employee myself about it and he has no idea. They are giving me the run around and trying to screw me over. Not happy at all with this dealership and I would never recommend anyone to buy a vehicle here !

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Recommend Dealer
No
Employees Worked With
Mike
April 13, 2018

"Horrible customer service and work"

- michaniuk88

Sent me home with 2 "separated tires" after doing a wheel balance and wheel alignment on a Thursday. Vehicle was still shaking when we left, brought back the following Tuesday to be told I needed 4 new tires.

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Recommend Dealer
No
Employees Worked With
Eugene, Mike
September 09, 2016

"Written estimates? Unauthorized work?"

- Visiting from Ontario

Not sure whats going on in this service shop. Might be how they treat all customers, or just those that are from out of town. No estimate for repair, no consult for authorization after they found it was not warranty. Work done and here's your bill. Service manager rude and ignorant to my wife. Will not reccomend.

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Recommend Dealer
No
Employees Worked With
Service Manager
June 12, 2016

"Our experience"

- IK7

We stopped by Twin Motors to look at Jeeps, which we had decided to purchase after searching for sometime on what we wanted to drive next. Shortly after entering the lot, we were met by Todd, Sales Manager. Todd established right away what we were looking for in options, by asking the right questions. He guided us to the right Jeep for us, and we took it for a test drive. We left the dealership that day without buying, as we wanted to discuss our potential purchase. Todd was very understanding and did not pressure us in anyway, despite being the end of the month when dealers want to close a month with higher sales. Todd contacted us the following day, so we returned to their Tent Event and took the Jeep for a second run. We purchased the Wrangler, and couldn't be happier for what we want to drive at this point in our lives. Todd's knowledge, experience and non-pressured sales approach made this purchase a delightful experience. Todd, thanks for everything; Ingrid love her Jeep! Farrell & Ingrid

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Recommend Dealer
Yes
Employees Worked With
Todd
1
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