Troy's Toys
Guelph, ON
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110 Reviews of Troy's Toys
They need to explain more details on the vechile. More experience dealing with deaf people.It should not take a week to certify a vechile on the showroom floor. More experience dealing with deaf people.It should not take a week to certify a vechile on the showroom floor. More
Troy's Toys guys are efficient, friendly and helpful in decision making of a client to purchase a right car. I personally like their way of finding solutions to the complexities a client may face particula decision making of a client to purchase a right car. I personally like their way of finding solutions to the complexities a client may face particularly if buying a car for the first time. That's what I found in my recent purchase of Honda CRV from this dealership. More
Good no pressure sales team. They took time to answer all questions. Easy to get a hold of to answer additional questions after test drive. Knew the vehicles very well. Explained They took time to answer all questions. Easy to get a hold of to answer additional questions after test drive. Knew the vehicles very well. Explained all options for additional warranty and good recommendations. Fair pricing, new tires and new brakes on the vehicle. Only reason why not a 5 star was there could have better communication on delivery date of the vehicle. I would buy from here again. More
Please BEWARE of purchasing from these people. They are dishonest & sell products that are not safe & very hard to deal with. They said they'd fix something & lied to us about it. Didn't get fixe They are dishonest & sell products that are not safe & very hard to deal with. They said they'd fix something & lied to us about it. Didn't get fixed. Real Crooks! Stay clear if you're smart. More
I do not suggest anyone buying cars from Troy’s Toys. Do not trust them, and do not waste your money. No technical supports, no loyalty and respect to their customers, and some of their staff are really ru not trust them, and do not waste your money. No technical supports, no loyalty and respect to their customers, and some of their staff are really rude. I do suggest anybody who bought a car from them, asking a mechanic to check their car as soon as possible. Buying a car from them imposed me lots of costs, dangers, and risks for me and my family, just after I used it. Since two months ago that I bought the car, I have spent around 3000 dollars to solve the car issues, and still this car is not reliable! I bought a Volkswagen Passat from them around two months ago, and they told me the car is Rust prove, certified, with no technical issues, and even I paid 2000 dollars more to have an extended warranty. The car has got many kinds of issues since just after 3 hours of buying, plus a lot of rust on interior outside of the car. I have sent them many emails and struggled with their staff through the phone regarding the car issues, but there hasn’t been any signs of responsibility there. They haven’t answered my emails, and phones as well. Again, please don’t waste your money, and don’t buy anything from them. More

