Toyota Gabriel St-Laurent

Salesman was not your usual salesman Sam was the associate that sold us our Rav4 and I must say I was pleasantly surprised by his professionalism, and adaptation of communication towards Sam was the associate that sold us our Rav4 and I must say I was pleasantly surprised by his professionalism, and adaptation of communication towards me and my wife. I had done my research and as such, our convo was more technical whereas with my wife, it was explaining the features that interested her. With a growing family, we needed a SUV and Sam delivered. I'd recommend him to any of my friends that want to buy a car!! No pressure, completely informative, and straight-shooter. Thanks a lot Sam!! More

Good service and fast Merci beaucoup à Mr Haig Narinian. Service impeccable, patient et conseils d’un vrai professionnelle et compétent. Il te met vraiment a l'aise. Je Merci beaucoup à Mr Haig Narinian. Service impeccable, patient et conseils d’un vrai professionnelle et compétent. Il te met vraiment a l'aise. Je recommande vivement. More

Tried to hide a trade-in lien switching vehicle Stay away from these guys! The service itself is just correct but the people are totally disorganized and not motivated. Your are not a valued custome Stay away from these guys! The service itself is just correct but the people are totally disorganized and not motivated. Your are not a valued customer, merely a number. They are so big they don't care about customers. Now when it comes to sales, here's what happened to us: we asked if it was possible to switch early (a year and a half early) from a Prius C Hybrid Technology to a RAV4 Hybrid SE 2017 and we specifically asked if no penalties. Now they keep saying that the 6,500$ extra they charged us is not a penalty. It's just the payment of the rest of the lease... When we had our appointment with them we asked many times again: no penalties right: they said no, because they charged us something else they don't call penalty: you paying to return the car early with low mileage so that they can resell it with a very good profit (probably their definition of win-win: win twice on their side...). Anyhow a day after I realized that when I left they also didn't give me lease agreement I had signed, so when I went to Toyota.ca to redo an estimate like a brand new lease (my definition of no penalty), I had no way to find where the difference was coming from. And when I emailed them and later called them because they did not call or email back, they finally admitted the difference came from the fact I was returning the car early, something I had asked them specifically not to do. Now I have been reimbursed the $200 deposit, I'm going to use the car until the end of the lease next year and then I will probably get a RAV4 hybrid but certainly not at this dealership. Who knows how many times they have done this before and how many times they will continue to do it: so word of advice: STAY AWAY OF TOYOTA GABRIEL ! ! ! THESE ARE CROOKS WITH SUITS. More

Friendly service, Marc & Nadim are exceptional Nice and very friendly, willing to please the client, explained very well how all features work in the car, it's a pleasure working with them.. e Nice and very friendly, willing to please the client, explained very well how all features work in the car, it's a pleasure working with them.. e More

Great experience ,Belhachmi Je remercie Mr haig Narinian pour son service et des conseils,c est un vrai professional,competence et amabillite,je recommande a tous les nouveaux cl Je remercie Mr haig Narinian pour son service et des conseils,c est un vrai professional,competence et amabillite,je recommande a tous les nouveaux clients de voir et avoir ces conseils et avis More

Great client experience I wanted to thank Sam personally for the attention and advice he gave me. He was patient and demonstrated great knowledge about all the products Toyot I wanted to thank Sam personally for the attention and advice he gave me. He was patient and demonstrated great knowledge about all the products Toyota offers and made recommendations that were suited to my taste and budget. He really went above and beyond. He is truly an asset to Toyota and his clients. Thanks again Sam! More

Great service !. Two thumbs up to the GM great customer service! Had questions and service needed, was taken care of in a professional and time efficient manner, Th !. Two thumbs up to the GM great customer service! Had questions and service needed, was taken care of in a professional and time efficient manner, Thank you. More

Great Service! Received excellent service here! Warm welcome from the staff and Jude was especially helpful! Broke down pricing in a very simple way, super courteous Received excellent service here! Warm welcome from the staff and Jude was especially helpful! Broke down pricing in a very simple way, super courteous. I hate car salesmen, but he is an exception to the rule! :) More

Excellent!! We received excellent service from Sam K. and would recommend him to anyone shopping for a Toyota. He went above and beyond to service us as best he c We received excellent service from Sam K. and would recommend him to anyone shopping for a Toyota. He went above and beyond to service us as best he could! More

Great service and courtesy Great service from Marc-Olivier Poulin at Toyota Gabriel. Would recommend. He helped us with his availabilities and deals. Mr. Jim Laborde helped Great service from Marc-Olivier Poulin at Toyota Gabriel. Would recommend. He helped us with his availabilities and deals. Mr. Jim Laborde helped us as well. Thanks for all the good help. More