Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
The Lakehead Motors Ltd.
Thunder Bay, ON
746 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
746 Reviews of The Lakehead Motors Ltd.
November 29, 2017
Great job guys Great job from the dealers and staff here at lakehead, staff who weren’t dealing with me first hand still managed to help out in lots of ways. Great job from the dealers and staff here at lakehead, staff who weren’t dealing with me first hand still managed to help out in lots of ways. More
by Landonpli96
Employees Worked With
Gregory Cleland, Brandi Caputo, John Kelly, Frankie Lento, Amanda Rolfe
November 21, 2017
EASE OF DOING BUSINESS I RECENTLY TRADED IN MY 2012 DODGE RAM FOR A 2017 DODGE JOURNEY - JOE NIGRO WENT ABOVE AND BEYOND TO MAKE THIS TRANSITION SIMPLE AND EFFORTLESS. THE E I RECENTLY TRADED IN MY 2012 DODGE RAM FOR A 2017 DODGE JOURNEY - JOE NIGRO WENT ABOVE AND BEYOND TO MAKE THIS TRANSITION SIMPLE AND EFFORTLESS. THE ENTIRE EXPERIENCE QUANITIFIED "EASE OF DOING BUSINESS" ALL I HAD TO DO WAS SHOW UP AND DRIVE AWAY IN MY NEW VEHICLE. THANK YOU TO SALES MANAGER JOHN KELLY FOR TAKING THE TIME TO INTRODUCE HIMSELF - THIS KIND OF CUSTOMER SERVICE MAKES AN ORGANIZATION STAND OUT AMONG OTHERS. More
by Bopper
Employees Worked With
Joe Nigro, John Kelly
November 21, 2017
Your Time.. Your Choice I thought the people overall at Lakehead Motors Ltd were very accommodating. They made the time comfortable for you to make that ultimate choice for I thought the people overall at Lakehead Motors Ltd were very accommodating. They made the time comfortable for you to make that ultimate choice for the dream vehicle. More
by ramjet17
Employees Worked With
Gregory Cleland
November 21, 2017
Love my Ram Thank you Rocco and your team for helping me find the perfect Ram. You went above and beyond even when my requirements may not have been fair. Thank you Rocco and your team for helping me find the perfect Ram. You went above and beyond even when my requirements may not have been fair. More
by TbayRamGuido
Employees Worked With
Rocco Cristoforo
November 20, 2017
Mr. John Kelly ... The smiling man deserves respect. Mr. John Kelly , this always smiling man deserves respect. Hes got the connections and the strings, but moreso he has the right attitude. The ability Mr. John Kelly , this always smiling man deserves respect. Hes got the connections and the strings, but moreso he has the right attitude. The ability to really listen to a situation and then respond with caring actions to to rectify. We had a 6pm deadline to meet and with less than half an afternoon to get ram 1500 re-inspected, prepared, plated, and ready to go. At 5:30 the vehicle was ready. I don't know how you did it but my hats off to you. Thank you very much John for your well appreciated carrying efforts. ** by the by, the man does have a blank expression too ... but it doesn't last long as he has already found a solution ** Dave More
by Dave's 2015 Ram
Employees Worked With
John Kelly, Guiseppe Sirignano
November 20, 2017
Excellent From start to finish of purchasing a new/ used vehicle I was treated as if part of their family. Very attentive sales representative and all the peopl From start to finish of purchasing a new/ used vehicle I was treated as if part of their family. Very attentive sales representative and all the people involved in the process, making your purchase stress free and enjoyable. More
by kerry45
Employees Worked With
Bryan Sullivan, Brandi Caputo, Guiseppe Sirignano
November 19, 2017
Firsts my "first" brand new vehicle my salesman Danny AshE "first" sale quite the learning experience for both side of this transaction I would recomm my "first" brand new vehicle my salesman Danny AshE "first" sale quite the learning experience for both side of this transaction I would recommend both the dealership and Danny AshE More
by Miriam / Tom & J
Employees Worked With
Danny Ashe
November 17, 2017
Good people and service Sales, service, financing, and all associates were very kind and nice to me, treated like I’ve been there everyday for 30 years even though buying mys Sales, service, financing, and all associates were very kind and nice to me, treated like I’ve been there everyday for 30 years even though buying myself a newer truck. Very happy with service and how fast they were to get me going with a vehicle, thanks to all at Lakehead. More
by Ram1500SLT2016
Employees Worked With
Rick Reid, Bryan Sullivan, John Kelly
November 16, 2017
Phenomenal Easy and kind. Anna went above and beyond to assist me in buying my new van. She is fantastic in every way. Will use her again!!! Easy and kind. Anna went above and beyond to assist me in buying my new van. She is fantastic in every way. Will use her again!!! More
by Kimberley
Employees Worked With
Anna Seabrook, Norma Kirchen
November 15, 2017
Hard working dealership I have nothing but great things to say about this dealership... especially our salesperson Anna. She worked extremely hard for us to receive the vehic I have nothing but great things to say about this dealership... especially our salesperson Anna. She worked extremely hard for us to receive the vehicle we wanted within our budget and timeline. Thank you to the whole team at Lakehead for helping us get the vehicle we wanted. More
by Daniel Terrill
Employees Worked With
Anna Seabrook, Bryan Sullivan
