The Car Club East
Ottawa, ON
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248 Reviews of The Car Club East
1 star is too high for the review. They are shady and will tell you anything to get you in a car. Owen told me I had an extended warranty on the car I was buying and then when it came They are shady and will tell you anything to get you in a car. Owen told me I had an extended warranty on the car I was buying and then when it came time to use said warranty he ghosted me. The manager Greg was absolutely useless and stand behind his bad salesmen’s shady techniques. I would highly recommend staying away More
Deal changed midway through without knowledge. likely wouldnt have been informed without actively asking about it. They're ghosting me on tyres and rims that were promised too. Avoid. likely wouldnt have been informed without actively asking about it. They're ghosting me on tyres and rims that were promised too. Avoid. More
Absolute garbage. Typical used car dealership. Treated us like gold then wrapped on us when we're ready to buy! Do not deal with them! Very shady! BBB will be contac Typical used car dealership. Treated us like gold then wrapped on us when we're ready to buy! Do not deal with them! Very shady! BBB will be contacted about their shady ways of doing business More
Excellent service Nathaniel was very nice and professional I would recommend him they gave me good deal on car and grate rate this good place professional I would recommend him they gave me good deal on car and grate rate this good place More
Went to buy a new vechile. ..was told it would have winter tires, under coating and a full tank of gas....was jerked around for 3 weeks as salesman was shady as fxxxx...and kept ..was told it would have winter tires, under coating and a full tank of gas....was jerked around for 3 weeks as salesman was shady as fxxxx...and kept giving excuses about working on those things . After going to management to try to get him to honor, they said he no longer works there and the best was when I though my husband was my cosigner. Turned out I'm not even on the loan. Didn't find that out til I tried to change payment date. But ran my credit so much that my credit took a massive hit so now I can't finance anywhere . DO NOT BUY FROM THIS COMPANY!!!! They lie about EVERYTHING!! I will find out soon from the dealership if they even did an honest safety as they said it got wet and cannot produce it. I'm hoping to sue! More
I'd like to thank Justin for his time, Support and Professionalism in my vehicle Purchase today. Definitely going to recommend this place to everyone who might be interested in getting a new or used q Professionalism in my vehicle Purchase today. Definitely going to recommend this place to everyone who might be interested in getting a new or used quality vehicle. Joe Turpin. More
STAY FAR AWAY FROM THIS DEALER. IF YOU ARE desperate enough to purchase a car from them...DO NOT UNDER ANY CIRCUMSTANCES GET CONNED into purchasing their PLATINUM EXTENDED WARRANTY IF YOU ARE desperate enough to purchase a car from them...DO NOT UNDER ANY CIRCUMSTANCES GET CONNED into purchasing their PLATINUM EXTENDED WARRANTY at a cost of $2500.00. People's Choice Warranty, will JUMP THROUGH EVERY HOOP not to pay for the repairs and Nickle and dime. You have to pay a deductible AND YOU HAVE TO PAY THE MECHANIC for the FIRST HOUR for them to provide a diagnostic. I know why they do this...its because 80% of the time PCW will not cover the repairs and the mechanic just wasted an hour. In a nutshell, you are out at least $250.00 EVEN BEFORE THE REPAIRS START. FOR THE LOVE OF GOD PEOPLE....DO YOUR HOMEWORK. Finally...wait about a year before the sales reps or finance "manager" to strat contacting you with betters deals and rates....but if you contact them about a complaint....SILENCE. More
Working with Jesse at The Car Club was the easiest, quickest experience I have had with a dealership. Jesse was completely transparent about everything and made sure I understood the process. Great p quickest experience I have had with a dealership. Jesse was completely transparent about everything and made sure I understood the process. Great place, highly recommend going there for your next vehicle! More
It was a pleasure meeting and dealing with Hichem Gouadria! Hichem answered all my questions in great detail and got me set up quickly with my vehicle of choice! Hichem is a well mannered, pleasant, Gouadria! Hichem answered all my questions in great detail and got me set up quickly with my vehicle of choice! Hichem is a well mannered, pleasant, knowledgeable gentleman! I love my 2020 Subaru Outback! Kudos to Hichem and all the Staff at The Car Club 330 Moodie Dr. Nepean! I will definitely refer Hichem to all my friends and co-workers who are looking for a new or used vehicle! Excellent Customer Service! More
Shelley and I are so delighted with courtesy and knowledgeable staff that works at The Car Club on Moodie Drive. In my 50 years of driving I can't think of a better experience when purchasing a vehi knowledgeable staff that works at The Car Club on Moodie Drive. In my 50 years of driving I can't think of a better experience when purchasing a vehicle.Evan Malamud was the sales person we dealt with. He was courteous, very knowledgeable and helpful for us to make our sales agreement.Simply put it was an awesome experience. Everything we asked of he bent over backwards to make it happen. Businesses need more workers like him. Thanks again Evan and the whole Car Club on Moodie Drive. We will definitely be back. Yours truly Graydon Keays More



