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Terry Ortynsky Royal Ford

Yorkton, SK

4.7
215 Reviews

81 Dracup Avenue

Yorkton, SK

S3N 3P9

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215 Reviews of Terry Ortynsky Royal Ford

January 20, 2023

Terry has been awesome to us. Work has been excellent. Would recommend this dealership. Thanks. More

by Dan Klassen
Recommend Dealer
Yes
Employees Worked With
Terry Ortynsky
Jan 24, 2023 -

Terry Ortynsky Royal Ford responded

We're pleased to hear everything was completed to your satisfaction, Dan Klassen! Thank you for your recommendation and for being one of our valued guests here at Royal Ford Yorkton. We look forward to your next visit!

January 17, 2023

I was treated very well by Sanjo, sales person and Jay in finance. They worked as a team to make it a good experience. More

by wendykunkel
Recommend Dealer
Yes
Employees Worked With
Jay De Perio, Sanjo Varghese
Jan 20, 2023 -

Terry Ortynsky Royal Ford responded

Wendykunkel, thank you for your positive review for Royal Ford Yorkton! We are happy to pass along your comments to Sanjo and Jay. We are very happy to have provided you with such a great experience! We hope to be of service to you again in the future. Safe travels!

January 13, 2023

Was was pleased that I called the dealership about an issue with my truck and was accommodated the next day for a diagnosis and offered to repair it that same day. More

by lf.bourque
Recommend Dealer
Yes
Employees Worked With
Dennis
Jan 18, 2023 -

Terry Ortynsky Royal Ford responded

Hi Lf.bourque, we are very happy to have provided you with such a pleasant experience when you brought your truck in for service! Please let us know if there is anything else we can do for you; we are more than happy to help! Thank you and we look forward to your next visit here at Royal Ford Yorkton! Safe travels!

January 12, 2023

I own a 2018 Ford-F150 that I think used more oil than it should. Over the years Royal Ford is monitoring oil consumption.The guys in service do a great job but can't explain why it uses oil inbetween servic More

by Davee
Recommend Dealer
Yes
Employees Worked With
Bruce Thomsen
Jan 18, 2023 -

Terry Ortynsky Royal Ford responded

Thank you for this positive review, Davee. Our Staff works hard to ensure your entire satisfaction. We will continue to monitor and do our best to find out the reason. Thank you so much for being one of our valued guests and we look forward to your next visit here at Royal Ford Yorkton!

January 10, 2023

Friendly sales staff. Wasn’t pushed into anything. Got a decent deal on the truck. More

by Penner
Recommend Dealer
Yes
Employees Worked With
Matt , Jay De Perio, Lovell Lago
Jan 18, 2023 -

Terry Ortynsky Royal Ford responded

Thank you for your wonderful response to the quality of service our Royal Ford staff has provided you during your recent visit, Penner! Congratulations on your new truck. Please let us know if there is ever anything else we can do for you! Safe travels!

December 17, 2022

Always available appointments. Good friendly service. Explain everything they did. Dealt with sales person re my lease. More

by wendykunkel
Recommend Dealer
Yes
Employees Worked With
Jay De Perio, Bruce Thomsen
Dec 22, 2022 -

Terry Ortynsky Royal Ford responded

Wendykunkel, thank you for writing this fantastic review and giving our dealership such a high star rating! We are happy to hear that you had a great experience when you talked to our Sales team regarding your lease. At Terry Ortynsky's Royal Ford, we value our customers and we look forward to seeing you on your next visit. Many thanks!

December 15, 2022

Excellent, friendly and fast service. It was a positive experience. I waited for my Truck service and I wish they still had customer coffee bar. More

by john
Recommend Dealer
Yes
Employees Worked With
Dennis Becker
Dec 18, 2022 -

Terry Ortynsky Royal Ford responded

John, your satisfaction is our top priority. Thank you for your positive review about your recent experience with us! Thank you as well for letting us know about your wish to have the coffee back. We hope you continue choosing Royal Ford Yorkton for all your vehicle needs! Take care!

November 21, 2022

I went for a tire change as soon as my ordered tires arrived. It was a busy day but they were able to squeeze me in. Shout out To Royal Ford Service staffs for making it possible. Great job👍🏼👍🏼 More

by rdimapilis
Recommend Dealer
Yes
Employees Worked With
Bruce Thomsen
Nov 25, 2022 -

Terry Ortynsky Royal Ford responded

Rdimapilis, thank you for your positive review! We are happy to pass along your comments to the Service team here at Terry Ortynsky's Royal Ford! We hope to be of service again! Have yourself a wonderful day!

November 05, 2022

I made an appointment for an oil change at the Honda dealership next door but through some screw up I wasn’t on there schedule. They were able to arrange the oil change at this dealership where ther peo More

by rutherfordfam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Thomsen
Nov 10, 2022 -

Terry Ortynsky Royal Ford responded

Rutherfordfam, your positive review means a lot to us and we’re happy we could help you! We hope to be of service again! Have yourself a wonderful day!

October 27, 2022

Royal is not the problem here. Ford Corp is who needs to hear our experience. Because it's their fault as to what we have to say. Considering never owning another Ford product afte More

by Hryhoriw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michelle Campbell, Bruce Thomsen
Nov 03, 2022 -

Terry Ortynsky Royal Ford responded

Thank you for your honest feedback. We are sorry to hear about the unfortunate incident. We will forward this to Ford Canada. If there's anything else that we can help you with, please let us know. Thank you and we hope to see you here again at Royal Ford Yorkton!

Nov 03, 2022 -

Hryhoriw responded

Like I said earlier and told the people at Royal. It has nothing to do with Royal Fords service. They did a great job with what they had to do. Other than a few set backs. One for example is installing one of the new turbo units and having it fail on the test drive. Faulty parts from the factory. Quality control seems to be out the window there. The other would be some of the cost incurred to the customer on this job. Perhaps I am just out of touch with the way repair work is dealt with these days. But saying that I have quite an extensive knowledge of vehicle repairs. Anyhow like I said Royal wasn't the issue here. Just the whole project leaves a very very bad taste towards Ford products. Thank you for listening.

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