Terry Ortynsky Royal Ford

A very friendly dealership! They are all very courteous and genuine. I was surprised after meeting people there once, they greeted me by my name the next day. All staff there are truly interested in each c and genuine. I was surprised after meeting people there once, they greeted me by my name the next day. All staff there are truly interested in each customer as an individual rather then just a sale. I would certainly recommend this dealership to anyone looking to purchase a new or used vehicle! More

It is very gratifying to walk into a dealership that treats you with the upmost dignity and respect and where your opinion counts. It is important to me that I get what works best for my lifestyle and t treats you with the upmost dignity and respect and where your opinion counts. It is important to me that I get what works best for my lifestyle and that the proper questions where asked to achieve that goal. I am very please to be apart of this experience and I WILL be back to Terry Ortynsky's Royal Ford. More

I found Terry Ortynsky Ford very easy to deal with, staff are very informative and pleasant and go the extra mile to make a customer satisfied. This is the 2nd vehicle I have purchased from Terry Ortynsky F are very informative and pleasant and go the extra mile to make a customer satisfied. This is the 2nd vehicle I have purchased from Terry Ortynsky Ford and I have no hesitation in purchasing another vehicle from this dealership. More

I would recommend anyone who needs a new vehicle to head over to Royal Ford. The employee's are always friendly and very helpful! I have purchased many vehicles from Royal Ford and have always been happy wi over to Royal Ford. The employee's are always friendly and very helpful! I have purchased many vehicles from Royal Ford and have always been happy with the dealerships services. When ever I take my vehicle to Royal Ford I always feel like a star. The service people know be by name and not a number. I feel very welcome when ever I go to Royal ford. I would recommend anyone to buy a vehicle from Terry Ortynsky's Royal Ford. More

My Experience at Royal Ford from Day one has been excellent. I have bought various vehicles from them in the past 14 years and they have made every attempt to make the sale pleasant and stress free. excellent. I have bought various vehicles from them in the past 14 years and they have made every attempt to make the sale pleasant and stress free. Frank and the financing team have been very accomodating in making sure I have the keys to a new vehicle by the end of the day. I would recommend Royal to anyone looking for a new or used vehicle. More

Our family has purchased three vehicles from Terry over the last five years and I am very impressed with the quality of service. Staff always goes the extra mile to make sure that my needs are met. The as the last five years and I am very impressed with the quality of service. Staff always goes the extra mile to make sure that my needs are met. The assistance from the sales staff to make sure that I aware of the options available. More

I was in for a promotion with several other companies to promote a community cruiser and I noticed a truck in the front of the show room that looked very nice. I was looking for a new truck at the time, so promote a community cruiser and I noticed a truck in the front of the show room that looked very nice. I was looking for a new truck at the time, so I had a look at it when John approached me to see if he could help me. He took the time to show me all of the features of the truck and pointed out many of the safety features and "creature features" that many people like. I fell in love with the truck and by the end of the day, I was the owner of a new Ford F-150 Platinum truck. Several weeks later, I was looking for a used vehicle for my daughter for her 16th birthday. It was clear to me where I was going for a car. I contacted John and he again helped me pick out the best fit for a vehicle for my daughter. This is where the dealership "stepped up" and really went above and beyond what I expect from a dealer. John, along with several other staff such as Sylvia Henheffer, Dawn Smith and Terry Ortynsky himself really made my daughter feel special when they dressed the car up with a bow and wrote "Happy Birthday Danielle" on the car. They say that a picture is worth a thousand words, and when I saw the look on my daughter's face, I knew that we were dealing with a very special dealership. We have since taken both vehicles back for their regular maintenance appointments and Darren Prystupa and Grant Hardy have always been great to deal with in making sure that all of the service work is completed in a timely fashion. I typically don't take the time to fill out surveys, etc., but I felt that this one is very important since I feel so strongly about recommending Terry Ortynsky Royal Ford as a place to do business. I am extremely happy with this dealership and I would be hard pressed to look anywhere else when I am looking for another vehicle. More

I love my new 2010 Ford Escape!!! I had great service and any questions I have had since I bought my new vehicle the gang at Royal Ford are always there. They take the time to go that extra mile and make yo any questions I have had since I bought my new vehicle the gang at Royal Ford are always there. They take the time to go that extra mile and make you feel like you matter even after you have handed them the cheque, they are still there providing GREAT service! :) Kim McSymytz More