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Terrace Ford Lincoln

Burlington, ON

4.2
131 Reviews

900 Walkers Line

Burlington, ON

L7N 2G2

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131 Reviews of Terrace Ford Lincoln

August 11, 2021

Very unhappy with sales men. To many lies. By the time I seen one salesman within two days I seen three. The first salesman promised me a vehicle at 42,000 by the time I was done they wanted to over 46,000. More

by Lachance
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Managers that got involved
Aug 11, 2021 -

Lachance responded

Very unhappy. Insulting

August 07, 2021

Do not use this dealership for anything. Go to Oakland or Discovery if you want to experience good service because Terrace will not give you any at all. More

by derhahn70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
sales and service departments
July 31, 2021

Had a very good experience with them. A quick, easy, comfortable meeting to pick up the car. No pressure to buy extras. Will definitely be a return customer! More

by Shannon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brady
June 04, 2021

This place is a s$&@ show. Run away and run fast. Nestor made a horrible mess, Jade made the mess worse and the sales manager Adam put the icing on that cake. Communication and effective leadership non exis More

by Allie
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nestor, Jade, Adam
April 28, 2021

Rian is honestly really easy going and great to work with and gave me a toy car definitely worth working with terrace ford Lincoln in Burlington More

by Koda handley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rian
April 20, 2021

Was close getting a deal done on the Pacific Hybrid then found out the mileage on the vehicle didn't match what was listed on their ad. They wouldn't budge on the price for me but keeps discounting the pric More

by jazzyjet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Khalid, Jose
March 25, 2021

I have just recently purchased a mitsubishi rvr 2016 gt from terrace Ford.......it was the car that I wanted but it has had issues that have been a headache to be repaired at no cost to me .... it is still More

by Createonez2016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brady
March 01, 2021

I live in Leamington, Terrace Ford had the 2019 White Ford Fusion I have been looking for, plus had 1 year and 10 months remaining warranty. My sales Rep. Arsalan Ahmed returned my inquiry immediatedly a More

by stephanie.casper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arsalan Ahmed, Jose Merida
December 08, 2020

I had a very lovely experience here with Brian and he made the car buying process very easy and smooth. I definitely recommend here especially for their incredible customer service More

by Agnes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian, Givern
December 07, 2020

Good help from the representatives at the dealership.. Good help from the representatives at the dealership.. it was abit easier to deal with some of the reps. At this dealership.. will return for future More

by JB.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian S.
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