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Superior Chrysler Dodge Jeep RAM - Service Centre

4.0

18 Lifetime Service Reviews

311 Trunk Rd, Sault Ste Marie, Ontario P6A 3S8

18 Reviews of Superior Chrysler Dodge Jeep RAM - Service Centre

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January 10, 2020

"Incredible service when I was in a pinch"

- Drew

While traveling through Northern Ontario I had an overheating engine issue which could not be solved on the side of the highway (2015 Jeep Cherokee Trailhawk). Jason and his team drove to meet me 30 km away, escorted me to the dealership, helped solve the problem, and had me on my way to Thunder Bay in record time. They were honest with parts/repairs, explaining everything to me under the hood together and made sure I had no standing questions or concerns. I highly recommend this team for service and repairs.

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Recommend Dealer
Yes
Employees Worked With
January 04, 2020

"Jude is outstanding at his job! Very knowledgeable,..."

- subjik1

Jude is outstanding at his job! Very knowledgeable, understanding and knows how to add a personal touch to his interactions. His team is excellent going the extra mile to make sure the job is done right. The mechanics working on my vehicle were very thorough ensuring a complete job, done right the first time! I have been coming here for 19 years and will continue. Keep up the great work!

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Recommend Dealer
Yes
Employees Worked With
September 25, 2019

"Unpleasant and unprofessional "

- Shawna

The mechanics are extremely unprofessional and seem to have a different attitude when dealing with a man or a woman when it comes to pricing and explaining the work done. This dealership is stuck in the dark ages of sexism and toxic masculinity. I would rather pay a higher price elsewhere then give this establiment one more cent of my money. The customer service is nonexistent, the attitudes antiquated, and the work shoddy at best. I will do my best to make sure that everyone I know is aware of these failings and will encourage them to spend their money at a reputable dealership/mechanic.

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Recommend Dealer
No
Employees Worked With
September 06, 2019

"Excellent customer service"

- Deralise

Today’s service was awesome! I had to bring my husband’s truck in for an oil change (which I haven’t done before and was unsure of the process) and Miranda came to assist me with every step of the way and told me exactly where to go. The oil change was very quick which I was very impressed with and everyone in the service department were very nice and helpful. All around I’d have to say I was given the best care today! Thanks guys!

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Recommend Dealer
Yes
Employees Worked With
September 10, 2018

"Focused on resolving your issue."

- Daniel Cooper

Jude is always polite and listenes to your concerns. Awesome to deal with. Always looks for ways to help you with your situation. Highly recommend.

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Recommend Dealer
Yes
Employees Worked With
February 08, 2018

"Thanks For Taking Care Of This Henry"

- Tyler Gibb

I want to THANK YOU Henry Sabourin! I am so glad you were able to take care of those issues very promptly. You have flipped this negative experience into a 100% great experience. I was so frustrated with what was happening and you stepped up and identified the issue with your tech to something very simple. THANK YOU Henry!

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Recommend Dealer
Yes
Employees Worked With
January 12, 2018

"Starter blew apart"

- Peter and lise

Thank you for your understanding and getting me in so quickly it was greatly appreciated. The service guys that i dealt with are awesome. thank you Peter from Home & Health Mobility

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Yes
Employees Worked With
November 29, 2017

"Thank you"

- Dodge man

Quick to please customers and pleasant to deal with a real friendly atmosphere if you have questions they will give an answer if not known they will get one instead of lying to please the customer

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Yes
Employees Worked With
Other Employees : Zac huckerby
June 15, 2017

"Experience with Superior Chrysler Service"

- Dibz23

I've purchased a few vehicles through Superior Chrysler over the years. Although their service has never been the best. Jude Cormier has been, he's the only reason i continue to deal with the service department and dealership. The only one in service that'll take time to make sure the customer is treated properly and by doing so makes sure the vehicle is done right by going out of his way. I give him 5 stars easily, by far the best employee they have.

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Recommend Dealer
Yes
Employees Worked With
March 29, 2016

"Amazing!"

- Phawdz

Zach, is a very pleasant salesman to deal with. He goes out of his way to make sure you leave with a smile! I would recommend him to anyone!

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Recommend Dealer
Yes
Employees Worked With
Zach Huckerby
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