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Summit Chrysler Dodge Jeep Ram

Ponoka, AB

4.3
540 Reviews

6510 39 Ave

Ponoka, AB

T4J 1J8

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Showing 64 service reviews

July 16, 2026

Qiuk service , was nice to get Ride back to work site and get picked up when my vehicle was ready . More

by ryckewaertharry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Brown
July 16, 2026

Great service! One little glitch no one called me when my vehicle was ready to go. More

by shar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wynnychuk, Jody Dickau, Caleb Brown
July 07, 2026

Done in minutes and excellent service. I recommend you check out this amazing place. In ponoka More

by Craigtdion
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Brown
June 26, 2026

I was treated with absolute respect when I went to the dealership. They solved my problem right away and explained exactly what the problem was. Could not have asked for better service and I will be bac More

by Lorna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackson, Brandon, Nate
Jun 30, 2026 -

Summit Chrysler Dodge Jeep Ram responded

We’re grateful for your positive review and for choosing us. It’s great to hear you had a satisfying experience. Your feedback is appreciated. We look forward to serving you again. Kyle Mulligan General Manager

June 18, 2026

Great service and friendly staff! And they were able to get me in on short notice which was very helpful More

by mrkgartner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon, John Wynnychuk, Kyle Fillinger
Jun 23, 2026 -

Summit Chrysler Dodge Jeep Ram responded

We sincerely appreciate your kind words and glowing review. It’s always rewarding to hear that our efforts made a difference. Your feedback motivates our team to keep doing our best. We hope to have the pleasure of serving you again. Kyle Mulligan General Manager

June 17, 2026

A day late and 20 minutes to print out the work order I'd like to get a lot better service than that More

by tillyd
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Caleb Brown
June 05, 2026

I took my truck in and specifically asked to change out my starter. The day before, I was quoted the part was $195 and was in stock. After the part was installed, I had a $896 bill waiting for me. I asked More

by Michael Okeymaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
Jun 17, 2026 -

Summit Chrysler Dodge Jeep Ram responded

Thank you for your feedback, Michael. We are sorry to hear that your experience did not meet your expectations. After reviewing the repair order, our records show that the work completed was authorized. The additional recommendations that were estimated were deferred and not performed. If there were any concerns regarding the estimate, we would have welcomed the opportunity to discuss them during the authorization process. We value your business and would be happy to speak with you directly to address any remaining questions or concerns. Betty Nelson Service Manager

Jun 18, 2026 -

Michael Okeymaw responded

That is incorrect. I did not request for the diagnostic to be completed. It was when you called me to inform me that you completed it and informed me that it was already added to the bill. There’s a difference. You then asked me if I wanted my starter installed after completing the diagnostic and informing me of the charges and I agreed by saying that I have no choice since you’re already charging me for the diagnostic and still needed my starter installed. That’s the difference. Get it right.

June 04, 2026

Staff was amazing along with tech guys. They did amazing work. I would recommend this dealership for work. More

by Perfect_storm_2006
Recommend Dealer
Yes
Employees Worked With
Jacky
Jun 09, 2026 -

Summit Chrysler Dodge Jeep Ram responded

Thank you for sharing your positive feedback. We’re glad to hear everything went smoothly and that you were happy with your visit. Betty Nelson Service Manager

June 03, 2026

The Service department is good. They are always very friendly and informative, while never being too pushy. They get the job done. More

by JohnD
Recommend Dealer
Yes
Employees Worked With
Jody Dickau
Jun 09, 2026 -

Summit Chrysler Dodge Jeep Ram responded

We truly value your kind words and your support. Thank you for choosing us and for taking the time to leave a review. Betty Nelson Service Manager

June 03, 2026

Jaclyn is always great to deal with. Good communication, always willing to help! Best service advisor that I have dealt with! More

by Melissa.dux
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaclyn Chabot , Nathan Wright, Tom Simpson, Caitlin Leepart, Caleb Brown
Jun 09, 2026 -

Summit Chrysler Dodge Jeep Ram responded

Thank you for your encouraging review. Our team is happy to know you had a positive experience, and we appreciate your feedback. Betty Nelson Service Manager

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