Summit Chrysler Dodge Jeep Ram

Buyer Beware – My Experience Purchasing a Truck from Summit Ram Ponoka I purchased a truck from Summit Ram Ponoka, an AMVIC-licensed dealership and part of the Kaizen Automotive Group. Within just a Summit Ram Ponoka I purchased a truck from Summit Ram Ponoka, an AMVIC-licensed dealership and part of the Kaizen Automotive Group. Within just a few weeks of taking possession, the vehicle was seized by the Royal Canadian Mounted Police after it was determined to have been reported stolen. I purchased the truck in good faith, trusting that a licensed dealership had verified the vehicle’s legal title. Instead, I was left without the truck and without the money I paid. Under the Sale of Goods Act (Alberta), a seller must have the legal right to sell goods, and stolen property cannot transfer a valid title to a buyer. For the past 10 months, I have attempted to resolve this matter and filed a formal complaint with AMVIC, but the issue remains unresolved. This situation has caused significant financial loss and ongoing mental distress. I hope Summit Ram Ponoka addresses this matter transparently and provides a resolution. What hurts the most is the feeling of being completely abandoned by the dealership, by the regulator, and by the system that is supposed to protect honest people like us. I am sharing my experience so other buyers can make informed decisions. Consumers should be able to trust licensed dealerships to sell vehicles with lawful ownership and a clear title. #AlbertaConsumerProtection #AMVIC #PonokaAB #BuyerBeware More

This place is a complete joke. Don't ever buy anything from them. I won't be. My vehicles were in terrible shape. Not cleaned, damaged, they ever sent me the wrong vehicle. This pl Don't ever buy anything from them. I won't be. My vehicles were in terrible shape. Not cleaned, damaged, they ever sent me the wrong vehicle. This place is awful, dreadful, painful, ugly. Don't ever ever ever go there to buy. More

Very efficient, friendly good service. Always pleasant and curtious Nothing but good service. Knowledgable and helpful Always pleasant and curtious Nothing but good service. Knowledgable and helpful More

Got in on time and under budget. The staff was excellent to deal with, and everyone had a smile. Great customer service The staff was excellent to deal with, and everyone had a smile. Great customer service More

They were very helpful and explained everything to me. I used the shuttle service upon drop off...excellent gal. I'll be back. Thank you I used the shuttle service upon drop off...excellent gal. I'll be back. Thank you More

I would highly recommend this dealership, they went out of there way to make sure I got the vehicle that I wanted. My sales man Charles done everything he could to make my experience a good one. I would re of there way to make sure I got the vehicle that I wanted. My sales man Charles done everything he could to make my experience a good one. I would recommend this dealership to anyone that want good customer service. I will be buy my next vehicle from them too. More

Service was very good as adviser was a were of the reason for the service, timely service and work. for the service, timely service and work. More