Sudbury Hyundai

Received our new Tucson today My husband and I were checking out dealerships for a new vehicle and went to quite a few in our travels. We met Sean at Sudbury Hyundai and immediate My husband and I were checking out dealerships for a new vehicle and went to quite a few in our travels. We met Sean at Sudbury Hyundai and immediately felt comfortable with him. We decided on a Tucson and he helped us through all the steps and I believe he was very fair and honest. He introduced us to John who was also very helpful and our transaction was completed. We would highly recommend Sudbury Hyundai. More

NEVER go to this dealership....CROOKS/LIARS Visited this dealership with a car 6 day old. Windshield washer would not spray. They had the audacity to tell us it was corroded and not under warran Visited this dealership with a car 6 day old. Windshield washer would not spray. They had the audacity to tell us it was corroded and not under warranty?? Without even being provided with a work order or an estimate, the repair was done. Steve was certainly not the most polite and did not like being questioned about the service. We were LIED to and not treated respectfully after spending more than $40,000 on a vehicle. BUYER BEWARE! Even the service manager refused to support the warranty! Again...BUYER BEWARE! More

liars these plp will lie through their teeth to keep from having to what is right and never keep their word and one in particular STEVEN one good review fr these plp will lie through their teeth to keep from having to what is right and never keep their word and one in particular STEVEN one good review from yourself I would think as you are the one this is directed at LIAR LIAR LIAR do not trust this man. More

Extra Mile Service Of course it could be that the criticism seen elsewhere in these reviews has been constructive, but I received the best service imaginable yesterday, Of course it could be that the criticism seen elsewhere in these reviews has been constructive, but I received the best service imaginable yesterday, == so much so that I was inclined to come to this site to write my first review ever. Even when lightning caused a massive power outage in Sudbury and my vehicle was up on a lift, I received continuous updates as the mechanic worked in dim emergency lighting to get me driving again. It was pouring as I left and the service guy came out with me holding an umbrella. Thanks guys!! More

Too long to get parts. Takes way too long to get any warranty work done. Always multiple appointments to get anything fixed. Always a week or two just to get the parts. Expe Takes way too long to get any warranty work done. Always multiple appointments to get anything fixed. Always a week or two just to get the parts. Expect a month from first appointment to repair completion. More

Terrible Called to get a servicing done on my 2011 Santa Fee with 21000 KM on it and other things that I wanted attended to plus a Service campaign CO218 by Hy Called to get a servicing done on my 2011 Santa Fee with 21000 KM on it and other things that I wanted attended to plus a Service campaign CO218 by Hyundai, but what I got instead was a very ignorant and non caring service employee by the name of STEVEN. First spoke to Josh my salesman from when I bought the vehicle as usual a very nice and pleasant exchange. Then I was past on to service. I waited for several minutes then was answered by STEVEN and I booked my service and mentioned the Service campaign by Hyundai CO218 and would like it done, then he said why are you having a problem with the vehicle and I started to explain that it laboured when idle at a stop but I couldn't get finished what I was telling him before him telling me that I probably really didn't need it , to my answer why would I get a letter from Hyundai for nothing! anyway we continued my request when I mentioned that I knew of one more campaign by Hyundai for another issue and please look it up for me as I had misplaced the letter. Well his reply was that we don't do that and I mentioned prior times in the last 4 years I was always treated curiatsly and told no problems well that's not what happened this time!! The call ended by him hanging up on me and me calling Josh back to tell him that he had lost a client and I didn't need this kind of treatment there are to many competing cars in this market for anyone to take this kind of treatment. By By Hyundai More

trying to take advantage of daughter love my Santa Fe have had it for 11yrs,only problems are service from dealership....always trying to"pull the wool "over your eyes......wasn't born ye love my Santa Fe have had it for 11yrs,only problems are service from dealership....always trying to"pull the wool "over your eyes......wasn't born yesterday and caught them every time.now that warranty is over the work will be done else ware.however my daughter bought a new accent and with in 3 months had dealer replace her summer tires for winter and storage........well come spring had reverse done....when she came home I noticed the tires were seriously worn No Way car 6,000 kms.she was oblivious to this.......thank God the tires come with a registration # and even after presenting the # to them we still got a "song an dance" [we were mistaken.......ya right]....in the end the tires were replace with new after much more "song an dance" .....when warranty is over will be going else ware More

A Dealership Team You Can Count On This is my second vehicle purchase at this dealership.The top professional service I have received at Sudbury Hyundai is what made me return to this d This is my second vehicle purchase at this dealership.The top professional service I have received at Sudbury Hyundai is what made me return to this dealership for my recent new purchase. From the sales to service departments the whole team is top notch. I know I can count on the team at Sudbury Hyundai to respond to me as a valued customer on any of my vehicle requests and to help keep my driving experience with the Hyundai Tuscon a positive and reliable one, now and into the future. Highly recommended. More

Good experience overall I went into dealership with concerns about my car's transmission. They took it for a test drive and said that it would need a new transmission and boo I went into dealership with concerns about my car's transmission. They took it for a test drive and said that it would need a new transmission and booked me in for an appointment. The car was still under warranty and therefore it did not cost me anything. The staff were very friendly and the experience was stress free. I was back on the road in no time at all. Also was given a nice vehicle to drive while mine was being serviced. It was great. I went and picked up my care and have had no problems with it since. Steve was helpful and friendly and gave me a fair price on the few other things that i had asked them to do at the same time. Overall it was a stress free experience, staff was friendly and i would recommend this dealership. More

Great Service Perform all services at this friendly, relaxed dealership - including oil changes. Employees are always polite, helpful and friendly. Dealership en Perform all services at this friendly, relaxed dealership - including oil changes. Employees are always polite, helpful and friendly. Dealership environment is professional yet comfortable. Service is expeditious and reliable. Highly recommended. More