Subaru Brossard
Brossard, QC
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41 Reviews of Subaru Brossard
SUBARU BROSSARD QC. The service department M. Daniel Gagné should be award of Worst customer service. This guy I can't expected how rude to the client! I came in for the Recalls service my 2017 Foreste Gagné should be award of Worst customer service. This guy I can't expected how rude to the client! I came in for the Recalls service my 2017 Forester XT They ask me drop down the car for whole day. So I ask is that have a car for me the day I drive home OR at lease have someone drive me home and pick me up after the car fixed. He just gave me very rude and clear answer NO whatsoever, and said if other dearer had that service why not go to other dearer? Even the service boss sitting next to him said nothing and support him maybe try to safe his face in front of other clients. The boss ask me go to his office and said we will send someone drive me home and pick me up after I accepted. That very base service and manner for the dearer. After sales the client is not important they are rude and have no idea what is customer services. More
The sales man helped me to make the right choice in which model to buy. Provided a test drive on spot upon my request while explaining the features and specifications comparing the two models I had in mind. model to buy. Provided a test drive on spot upon my request while explaining the features and specifications comparing the two models I had in mind. Once I made my choice, the purchase process was completed super fast and easy. Very happy with my visit and purchase. I would recommend my dealer to friends and family. More
Mon expérience avec Subaru Brossard a été plus qu’agréable. Je suis heureux de ma nouvelle location et recommande ce concessionnaire sans hésitation. Mon vendeur Réal Pelletier a su me guider de f qu’agréable. Je suis heureux de ma nouvelle location et recommande ce concessionnaire sans hésitation. Mon vendeur Réal Pelletier a su me guider de façon exceptionnelle tout au long du processus More
Very disappointed with the service. They had a rare vehicle I wanted to buy and I would pay the cost to ship the vehicle to Nova Scotia and was willing to pay the full asking price on their website and vehicle I wanted to buy and I would pay the cost to ship the vehicle to Nova Scotia and was willing to pay the full asking price on their website and all their fees. They would not sell me the car though because they said I was not from Quebec. If i did want the vehicle I would have to come to the dealership in person to do the transaction because I was not from Quebec. I explained to them that because of Covid-19 I was not allowed to leave even my local county in Nova Scotia, and I would pay to transport the car to me at my cost, but hey said no. I was willing to pay them by certified cheque, Bank draft or money wire, and I would get the paperwork notarized by a lawyer, they just would not sell me a vehicle. They also seemed very put out that I was only able to speak English, and the manager has not even responded to my last message I sent several days ago. If you speak English, I would strongly suggest calling another dealership. More
Very kind and professional service , told me everything I needed to know concerning the vehicle. I would recommend Subaru to anybody looking for their next car. needed to know concerning the vehicle. I would recommend Subaru to anybody looking for their next car. More
Super service-client par le représentent des ventes mMezgui .tres avceuillant et a l écoute le tout sans pression.Je vais le recommander a tous mMezgui .tres avceuillant et a l écoute le tout sans pression.Je vais le recommander a tous More
Worst customer service after sales the client is not important they are rude and have no idea what is customer services. They take u for granted important they are rude and have no idea what is customer services. They take u for granted More
L’Accueil est professionnel, Le vendeur Nous prend aux sérieux,prend le temp qu’il faut et ils était à l’écoute bonne environnement et personnel qualifie sérieux,prend le temp qu’il faut et ils était à l’écoute bonne environnement et personnel qualifie More
Friendly and wholesome experience Great experience overall. From the start, i was welcomed by a very knowledgeable Sam Drissi. He understood what I was looking for and we found somethi Great experience overall. From the start, i was welcomed by a very knowledgeable Sam Drissi. He understood what I was looking for and we found something great. Highly recommend at the least a visit while looking for a new car. More