Strickland's Automart Stratford

Brad Johnson was the best sales person I have ever met He helped me in buying my Chrysler 200c as he already know my financial situation but then also he helped me and get me approved for the car and for t He helped me in buying my Chrysler 200c as he already know my financial situation but then also he helped me and get me approved for the car and for the insurance also he helped me out. Overall I can say we made a best relationship with each other and I will definitely recommend Strickland to others and for sure tell them to meet Brad Johnson. More

So far so good The only problem I had was trying to get in touch with certain departments by phone. Impossible. You may think about having an actual live person who The only problem I had was trying to get in touch with certain departments by phone. Impossible. You may think about having an actual live person who can transfer a person to a specific department. I was told by my sales person to contact the Finance dept. but that was not an option on the recorded phone message. I've only had the car for 3 weeks so not ready to review that aspect of my experience. Jim. More

Very disappointing experience Went in looking for a used vehicle. A sales man came over and was very helpful until he found out my financial situation. I was basically told I would Went in looking for a used vehicle. A sales man came over and was very helpful until he found out my financial situation. I was basically told I wouldn’t be able to get financing and I might as well keep dumping money into my old vehicle and drive it until it dies. He then just walked away as if I just wasted his time. Very rude and left me feeling like a total failure. I then went to a dealership and purchased a newer Kia. I will never be back or recommend this place to anyone. Very disappointed. I am not sure of the name of the employee I dealt with and since it won’t let me post without finger pointing, I selected all. More

Customer service sucks Bought a 2014 Ford Edge, about a week or two of having the vehicle it was having transmission problems, went in for service and came out alright excep Bought a 2014 Ford Edge, about a week or two of having the vehicle it was having transmission problems, went in for service and came out alright except now I have a shimmy in the steering wheel, called Sean at the service center and have left messages after messages and no returned phone call. If you look at a vehicle I would be cautious and maybe get your trusted mechanic to overlook the vehicle before the final purchase. Jason . F. Mitchell, ont More

Sales and service by Josh We had been in to look at vehicles with Josh before and nearly made a deal on an Equinox until we discovered there was no CD player and one could not We had been in to look at vehicles with Josh before and nearly made a deal on an Equinox until we discovered there was no CD player and one could not be added. Josh was very understanding and when we returned to look at a Dodge Journey (that we purchased) Josh looked after us again in a pleasant and professional manner. We wanted the vehicle before they could have all the extras added that we purchased (tinting on the windows, bug deflector etc) and they detailed the car for us and got us to us. We made arrangements to take it in later to finish the work. We have purchased four vehicles from Strictland's and have have been very pleased with them all. We feel we got a very fair trade in for our Ford Escape. More