Streetsville Hyundai

Replacing parts “just incase” My window was smashed by a thief. I brought my car to this dealership because my veloster driver window is dealership issued only. At first they told My window was smashed by a thief. I brought my car to this dealership because my veloster driver window is dealership issued only. At first they told me that the glass was going to cost 167.23.. and the labour was going to be free because the driver door was issued for a recall for the door latch and housing cable.. so the two jobs intertwined. Then I get a call back saying that my regulator was bent and the motor “may” be burned out so they needed to replace it just in case. So I told them “fine” replace it but I want to see the old parts because i will get a second opinion. The jobs gets done and $776 dollars later!! I go pick up the car and the parts , take it to 3 mechanics, and ALL OF THEM said these parts could be fixed and did not need to be replaced. The regulator that was “bent” was plastic, and plastic cannot be “bent” unless heat is applied! The motor work completely fine and is only one year old! I went to speak to a service manager but could only speak with a service advisor who began to point out stupid little scratches and proceeded to tell me they wouldn’t work because of them. He handled the complaint with an unpleasant attitude! I feel like I was cheated and lied too and I would think the right solution would be to issue a refund. Other than that I would not recommend this dealership after this experience, I would not even recommend a Hyundai in general. More

Great experince Great service by streetsville hyundai. Great crew at streetsville hyundai. Pick up and drop off service provided Excellent customer service provid Great service by streetsville hyundai. Great crew at streetsville hyundai. Pick up and drop off service provided Excellent customer service provided by streetsville hyundai team More

Recall Samantha was wonderful. Very prompt very courteous very informed. 5 stars!! Looking forward to get my car serviced at this location moving forward. Th Samantha was wonderful. Very prompt very courteous very informed. 5 stars!! Looking forward to get my car serviced at this location moving forward. Thanks. John hebron More

Fixing factory recall Took the car in for factory recall and wiper blade change. Took longer than expected. Courteous customer service who handles fleet card issue very pr Took the car in for factory recall and wiper blade change. Took longer than expected. Courteous customer service who handles fleet card issue very professionally. More

Unhappy Detailing My first time visit was fast and friendly. Very clean environment and quite welcoming. One of the service done on my car was Detailing and I was not My first time visit was fast and friendly. Very clean environment and quite welcoming. One of the service done on my car was Detailing and I was not happy with the certain area of my car that was overlooked. The inside driver side of the door was not touched still see some kind of splash mark showing the trunk and all the other doors around the edges was not wipe down sould see the dust all around it! I would like if i can have it attend to! Thank you. More

Very fast and friendly Everything was done as it was told to me and the length of time that it was going to take was done as it was estimated . Very friendly people . Everything was done as it was told to me and the length of time that it was going to take was done as it was estimated . Very friendly people . More

Service Review Excellent service. The guy on the reception was very polite. The pick and drop was prompt. However there was a wait of 2 weeks to book the appointment Excellent service. The guy on the reception was very polite. The pick and drop was prompt. However there was a wait of 2 weeks to book the appointment More

Service Took way too long to get a service appointment. 21 days. Put me over my limit on Kim’s for this service visit. I have no other issue. Took way too long to get a service appointment. 21 days. Put me over my limit on Kim’s for this service visit. I have no other issue. More

Worst Customer Service I got a leased car from this dealership with protection plan. Although I was eligible to cancel the plan within 30 days they were denying to do that. I got a leased car from this dealership with protection plan. Although I was eligible to cancel the plan within 30 days they were denying to do that. I got too much stress about two months. They don't have courtesy with their customers. They didn't reply to my series of emails and registered letter. Even they didn't reply to Better Business Bureau. I got a refund after 2 months of stressful struggle with the help of OMVIC. I won't recommend anyone to buy or lease a car from this dealership. More

Winter tyres change service It was very helpful, great and awesome, quick service as well. Would like to recommend highly this place. Great customer care Thank you Hyundai It was very helpful, great and awesome, quick service as well. Would like to recommend highly this place. Great customer care Thank you Hyundai Streetville More