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Stratford Honda

1.0

3 Lifetime Reviews

3018a Ontario St, Stratford, Ontario N5A 6S5 Directions
Call (519) 271-2793

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3 Reviews of Stratford Honda

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November 07, 2018

"Tire theft"

- WheresMyTires

Stored my personally owned winter tires, only to find our they were removed from storage and sold along with a lease I had returned in the summer. The only reconciliation they were willing to offer for the theft of my tires was a small discount on a new set of tires along with installation costs. All in all, I am out of pocket hundreds of dollars with not even an apology.

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Recommend Dealer
No
Employees Worked With
Ilie Stoicu
June 09, 2017

"Salesman completely lied to me"

- Hockeymom

Salesman completely lied to me. He asked me what I wanted to pay you biweekly and said he could try and make the numbers work. He came back to me paper in hand with the "saying that an odyssey would be around 25500 which I thought was a decent price considering my payments would be 220 by weekly. However he forgot to put in 4.9% for the financing and it wasn't until the file got to someone else's desk that this mistake was noticed. Meanwhile I had put a hold on the van of $250. Since I work 12 hour shift so I could not get into send the paperwork until Monday I came in Monday to sign the paperwork and the lady told me of his mistake. I was disappointed this meant I no longer could afford the van. The next day I wanted to speak with my salesman. He did not offer much of an apology. So I asked about getting my deposit back and he said Yep yeah sure. Then a lady behind the desk told me that they could no longer refund money on a debit card. They would have to cut me a check but the person who could do this for me was not there. This really pissed me off and now I have to go back to the dealership for the third time to get my money back. I still have that paper with the quote on it. I wonder if I take the quote to my lawyer what he would say. A deal should be a deal shouldn't it? The other salesman Alan seemed better

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Recommend Dealer
No
Employees Worked With
Rick Alan sandi?
February 16, 2017

"Purchased vehicle"

- ZA

I recently purchased 2015 Pilot and paid extra for Honda certified certificate. Complained about the tires balancing before purchasing which was promised to be done. The tires were never balanced and refused to do it after vehicle was drove off. I will never return to Stratford Honda.

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Recommend Dealer
No
Employees Worked With
Dave
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