I recently had my air conditioning fixed (under warranty). When I went to pick it up, they handed me a bill for $15 to pay for a clip that THEY BROKE while fixing the air conditioner. I asked them if they were kidding, and they weren't!! After much heated discussion, I refused to pay it. They finally relented. I will never go back there.
PS I'm told air conditioning is a common problem for CIVICS so get it fixed before warranty expires!!