Spinelli Toyota Lachine

The sales dept are top notch but the call centet is the problem with wrong appointments being book. I took an appointment 3 weeks ago to have a tire change, was given an appointment. I was left waiting wit problem with wrong appointments being book. I took an appointment 3 weeks ago to have a tire change, was given an appointment. I was left waiting with my pager for over one hour and after complaining I was finally told I had an appointment for the 8K inspection, well I purchased the car in February and only have 5K on the odometer….where did that come from?we were 6 persons who was told our appointment was at 13:00….there is an issue with the call center and he needs to be fixed. I am questionning if I am taking delivery of the new Crown in the fall or going somewhere else, because it is pitifull. The service advisor was professional and very helpfull, but he is left to handle the crap the call center started. The lady at the call center is not held accountable the poor advisor is the one. Maybe they should implement an accountability factor to their payout. More

Once you have your estimate (took 1 day) then u have to book another day to get the work done, but overall great service and great customer service. book another day to get the work done, but overall great service and great customer service. More

Professional and overall nice people. Massimo was great! Would recommend Toyota Spinelli to my friends Massimo was great! Would recommend Toyota Spinelli to my friends More

It was a great experience dealing and getting Toyota Corolla from your company. Every visit was enjoyable and our questions were answered in every details. You staff was very helpful. Our Heartfelt than Corolla from your company. Every visit was enjoyable and our questions were answered in every details. You staff was very helpful. Our Heartfelt thanks and appreciation goes out to Massimo Cavallaro for his help and patience in every detail of our dealing. Anyone looking to Toyota we will recommend Spinelli Toyota. More

I bought my very first car from here and it was a very amazing experience. amazing experience. More

Neil is the best , took the time to listen to me and my concerns about purchasing a new car . Definitely recommend him to others ! concerns about purchasing a new car . Definitely recommend him to others ! More

John Kargakos was very professional, friendly and efficient. The whole experience with John and Toyota, Lachine has been nothing but 100%. efficient. The whole experience with John and Toyota, Lachine has been nothing but 100%. More

Extremely helpful , efficient , they answer your questions and concerns . The Service was excellent and fast ! Definitely 💯 questions and concerns . The Service was excellent and fast ! Definitely 💯 More

Service was fast and efficient. Peter was spot on for everything and more. The smoothest transaction I have experienced. Peter was spot on for everything and more. The smoothest transaction I have experienced. More

Ça fait des années je suis avec Spinelli. Maintenant Jai rendu avec 3 voitures avec Spinelli Toyota Lachine. Je suis VRAIMENT content avoir tout les service avec Toyota Spinelli Lachine. J Maintenant Jai rendu avec 3 voitures avec Spinelli Toyota Lachine. Je suis VRAIMENT content avoir tout les service avec Toyota Spinelli Lachine. Je veux remercier a mon meilleur vendeur Raza Gheewala qui fournit un service professionnel et impeccable. Aussi . Je tiens à remercier tout le groupe que travail à Toyota Spinelli Lachine. Vous êtes vraiment meilleurs. Merci More