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Spinelli Nissan

Pointe-Claire, QC

4.8
120 Reviews

345 boul Brunswick

Pointe-Claire, QC

H9R 4S1

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120 Reviews of Spinelli Nissan

October 08, 2021

Very fast service. Very friendly staff Would definitely Very fast service. Very friendly staff Would definitely recommend this dealership Thank you Spinelli Pt CLR More

by Ms Tasia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr Patel
Oct 09, 2021 -

Spinelli Nissan responded

Thank you for your positive review. We are happy to hear that the service was very fast and the staff was very friendly.

September 28, 2021

They are great as long as you don’t have problems with your vehicle which to me isn’t what great customer service is. My 3 year Murano Platinum stopped working in parking lots two nights in a row after dr More

by Rola A
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Yidesh
Sep 28, 2021 -

Spinelli Nissan responded

Thank you for your feedback Rola A. We got in touch with the Service Manager and explained your situation. He also confirmed that you were also able to speak with the General Manager. If you ever need help with anything else, please do not hesitate to call us back at Spinelli Nissan.

Sep 28, 2021 -

Rola A responded

They did nothing for me, I resolved the issue myself no thanks to them. No one offered to cover the charges I incurred, no apology was given on the poor behaviour from their services manager.

Sep 29, 2021 -

Spinelli Nissan responded

After numerous attempts to contact you by phone and not reaching you, I wanted to apologize for my comments, it was not until I read your review that I saw how much it bothered you. I am sorry for saying I can’t empathize with you, I was not considerate of your feelings and the situation you were going through. I am however happy the issue is now resolved. If there is something I can do to make you change your mind about Spinelli and myself, please do not hesitate to contact me. - Yatish Desai, Service Manager at Spinelli Nissan

August 25, 2021

I have recently purchased an electric car from Spinelli Nissan. I was dreading changing from a gas car to an electric car but the sales representative, Kyle Pereire, made it so easy for me. He went through More

by anne.paule.bernat
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle
Aug 25, 2021 -

Spinelli Nissan responded

Thank you for the positive feedback Anne Paule Bernat. We strive to provide our guests with an excellent experience. We are glad to hear that our team at Spinelli Nissan was able to cater to your needs, especially Kyle. Congratulations and enjoy your new electric vehicle!

July 26, 2021

Excellent Service and communication at Spinelli, I was impressed by a professional Team. Very well organized, accurate information and explanation made our purchase a great experience. More

by walidk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elie Berbari
July 09, 2021

In the four years I have been driving a Nissan, the service experience had been very good and caring. They are always willing to help and answer all my questions. I couldn't ask for more. More

by Jts
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yadish, Nirav
Jul 09, 2021 -

Spinelli Nissan responded

Thank you very for your positive feedback. We strive to provide our clients with an excellent service. We are glad to hear that our team at Spinelli Nissan was able to accommodate you according to your needs. We look forward to seeing you on your next service and thank you for your loyalty!

July 08, 2021

I entrust my vehicle to the Professionals at Spinelli Nissan because they take care in doing what is asked from them , which is to take the outmost care of my baby. No one knows my Nissan better than Ni More

by Giannis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jayson , Nirav , John
Jul 09, 2021 -

Spinelli Nissan responded

Thank you for the positive feedback Giannis. We strive to provide our clients with an excellent service, and we are glad to hear that you entrust your vehicle with us at Spinelli Nissan. We look forward to seeing you on your next service and thank you for your loyalty!

June 29, 2021

Great experience! Love the car and the service was exceptional. I would definitely recommend gong to Spinelli Nissan for your next car lease or purchase. More

by Vanessa B
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sébastien, Mathieu, Alexis
June 01, 2021

I had a wonderful experience at Spinelli! The staff was kind and accommodating. Everyone was helpful & very well educated on their products. Thank you Spinelli! More

by ofer.vardy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michele Richard
May 26, 2021

They kept me upto date and quoted a price but then called back and said they could repair a part so the cost would be cheaper. More

by lorriefern
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jayson Bernier
May 21, 2021

I was in for a surprise when I met Michael.B used car salesman super friendly and not being pressured into buying. As for Alex another super guy down to earth. it's been a long time since I have been ta More

by l bellware
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael B & Alex
May 25, 2021 -

Spinelli Nissan responded

Thank you for your positive review. We are happy to hear that Michael and Alex were great. We hope to see you in the future.

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