Spinelli Mazda

Great Service and Excellent Sales Rep! I was pleasantly surprised with the service and the negotiations for my car at Spinelli Mazda. I was greeted on arrival by my sales rep (Antoine) who I was pleasantly surprised with the service and the negotiations for my car at Spinelli Mazda. I was greeted on arrival by my sales rep (Antoine) who quickly made me feel comfortable through my whole experience. Antoine understood my needs and was attentive, he makes you feel at ease from the start. He explains all the options of the vehicle and takes the time so you may understand all different features. I would highly recommend him if you are looking to purchase a new vehicle. I would also like to take this opportunity to thank all the people that were involved in making my purchase enjoyable. More

Great overall experience It’s still my first week with my new acquisition but I am very pleased with it. I visit the dealership 3x before making my choice and in all occasion It’s still my first week with my new acquisition but I am very pleased with it. I visit the dealership 3x before making my choice and in all occasion the Sales Rep (Antoine) took the time to listen to what I was looking for and he helped me a great deal to find a balance between the price I wanted to pay and model/year I wanted. In my case, the payment and hand-over process was very smooth and I was able to do it during the my lunch time. I recommend both the dealership and the Sales Rep (Antoine). More

Service Was Extremely Lacking I love the car that I purchased, however the rest of my interaction with Spinelli Mazda was quite difficult. On the day that I paid for and picked up I love the car that I purchased, however the rest of my interaction with Spinelli Mazda was quite difficult. On the day that I paid for and picked up the car, I had stressed beforehand that I was on a fairly tight schedule, nevertheless I had to drive back and forth between the SAQ and the dealership TWICE because I was repeatedly given incorrect or incomplete versions of the paperwork that was needed to register the car. The car needed a minor part replacement when I picked it up and I had arranged with the salesperson to bring the car in and have the part installed when it came into the garage because otherwise I would have had to wait several weeks to pick up the car. I called the garage around the date when I was told the part would be in and left a message. After waiting almost a week without hearing back, I called the salesperson that I had been dealing with previously and was told that the part was in and that he would make an appointment with the garage for me. When I brought the car in for that appointment, I was told that they had ordered the wrong part and that I would have to bring the car in a week or two later once they had the right one. When I explained all of these inconveniences to the salesperson that I dealt with, he offered me a coupon for a free oil change at the dealership's garage, which I accepted. Needless to say, this was never produced. More

Great service Great deal, great price, great service, j'ai adoré mon expérience. Merci à Julian mon conseiller pour son excellent service, sa patience et son profes Great deal, great price, great service, j'ai adoré mon expérience. Merci à Julian mon conseiller pour son excellent service, sa patience et son professionnalisme. Je recommande ce concessionnaire si vous cherchez un bon prix. More