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South Oakville Chrysler Fiat

Oakville, ON

2.8
629 Reviews

175 Wyecroft Road

Oakville, ON

L6K 3S3

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629 Reviews of South Oakville Chrysler Fiat

September 18, 2013

Purchased a 2013 used truck with 5000km on it and noticed door dings and stains on the inside headliner. After talking with the salesman (3x) the dealer said they will take care of the issues, on delivery d More

by jrozman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Sep 24, 2013 -

South Oakville Chrysler Fiat responded

Mr. Joseph Rozman, Lockwood participates in the DealerRater Certified Dealer Program. We are committed to providing high quality customer service. Based on your DealerRater review, you did not share that experience. This is very disappointing to us and through this program we have the opportunity to work with you to resolve any issues with your recent experience at Lockwood. I have spoken to the General Manager Patrick Maguire, although we completed everything that was required, we understand that it wasn’t done in a timely manner. We would like to maintain a mutually beneficial relationship with you and would like to offer a free vehicle detail (valued at $199), please call Patrick Maguire or myself Alex Wolff to schedule an appointment that is convenient for you. If you require the use of a loaner please contact Patrick Maguire directly at 905-845-6653.

September 17, 2013

I enjoyed dealing with Kyle, as he was very pleasant, knowledgable and not pushy. This is our second new vehicle we have purchased from Lockwood and wouldn't hesitate to recommend this dealership to fri More

by Michele2104
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
September 16, 2013

Alanna is friendly, knowledgeable and a pleasure to do business with. I really appreciated her no-pressure supportive style. We went back this weekend to buy another car for my wife! Thanks Alanna! More

by JonDAlessandro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
September 06, 2013

Lockwoods were recommended to us by our son and we are extremely pleased with our experience. We were introduced to Alanna Austin, whom, we would now consider a friend. We have been purchasing cars for th More

by Westviewkid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
September 01, 2013

Buying a vehicle can be a stressful experience but right from the beginning of the process ,Allana was great to deal with. She was very knowledgable, funny, accomodating ( for example,coming in on her day More

by pepperpatty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
August 26, 2013

This was the fastest and most efficient car buying experience that I have ever had. All concerns and questions were promptly acknowledged and responded to within minutes. More

by WestWorldMX5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
August 20, 2013

Richard and trent were extremely friendly and helpful.... first time buying a car.... best experience ever... would recommend both men as well as dealership... thanks guys for a great experience More

by valg3wave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
August 16, 2013

We always expect the best from Lockwood Chrysler in Oakville and we are never disappointed. They are friendly, honest, and always offer helpful advice. They are our preferred service centre for the las More

by LoisAndBryan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark McKay, Gerry MacDonald, Jeanie Gervais, Yasir Al-kazwini
August 13, 2013

I went into Lockwood 10 days ago to trade in my 2010 Jeep. The receptionist introduced me to Kyle Costa who has extensive experience with Chrysler in both service and sales. He gave me a really good tra More

by janet0769
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
August 06, 2013

Yasir exceeded my expectations with the demo, price and paperwork. Trent made the financing experience very smooth. The quality of the used vehicle was impeccable and they were priced way less than other More

by raulmahn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yasir Al-kazwini
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