extremely unprofessional, careless and negligent,
fraudulent, unethical. In July 27,2021, I purchase a 2017 Odyssey. It has been great in the first 10 days until I went up to highway. I experienced
fraudulent, unethical. In July 27,2021, I purchase a 2017 Odyssey. It has been great in the first 10 days until I went up to highway. I experienced a shaking of the front wheel at highway speeds when braking. The shaking became very evident between 110-120mph. It's like a lost control of steering. For the safety concerned, I took the vehicle to a garage for checking. After road testing, the technician told me that the shaking was properly related to the warped brake rotor. I asked them to replace a new one and the shaking was gone.
1) extremely unprofessional, careless and negligent---The dealer technician had already signed the "safety standard certificate". I do not understand how the car passed the safety inspection and standard.
2) Fraudulent---The sales person told me there was no accident when I asked for the vehicle history. The facts that there was an accident and damage record in May 21, 2019. They are skilled in lying.
3) Unethical----The safety inspection was completed in Aug 5, 2021 with odometer reading 82020. The car was delivered to me in May 12 with odometer 82714. An abnormal of 700 mileage travelling within 7 days. I am guessing the car was schedule for "Uber or shuttle service" It is unethical to use custom vehicle for commercial use without customer's consent