Schlueter Hyundai
Waterloo, ON
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25 Reviews of Schlueter Hyundai
Terrible Service. Service manager Trevor is a weasel. Smiles to your face and then mocks you the moment you're out the door. I witnessed this three times while I waited Service manager Trevor is a weasel. Smiles to your face and then mocks you the moment you're out the door. I witnessed this three times while I waited for an oil change at a cost of $56. What a rip and then they try to upsell other products that I am supposed to need. Also heard conversations that the customer could not be called because of additional work that was ordered and it was a 3 hr job and it only took 1 hr. I'll never be back nor will my friends and hopefully you The star rating was ranked at 1. I would have used -10 More
Thanks again for my first car! I would like to thank George for helping me purchase my first car back in 2012, a fully loaded Elantra Limited! I had excellent service from walkin I would like to thank George for helping me purchase my first car back in 2012, a fully loaded Elantra Limited! I had excellent service from walking through all the cars available in my price range, and George even offered some recommendations to save me some money. It took me about 4 hours with George, but I got a car that I have loved for a number of years. If you're in the market for a Hyundai, please reach out to George. Thanks again George! More
Excellent Sales and Service personnel Bought a 2014 Accent in September. Met Patrick Garasto who was very helpful in reviewing the car and the different versions of the Accent. So we place Bought a 2014 Accent in September. Met Patrick Garasto who was very helpful in reviewing the car and the different versions of the Accent. So we placed the order and got the car exactly as ordered, and on the date promised. Patrick was very instrumental in making the whole process easy. My experience of the Service dept. is also very positive. We had a problem with the XM radio which had to be replaced a number of times. It cannot reliably receive the XM satellite signal when it's very cold even though FM works fine. So their service personnel were very cooperative and helpful, replacing the radio a number of times. Paul, Mike and Trevor, the service manager, did all they could to provide effective, courteous service. At times, we dealt with Shane, in Patrick's absence, and found him to be equally helpful and courteous. So the bottom line is that we are thoroughly satisfied with Schlueter Hyundai, and would highly recommend this dealership to anyone considering buying a Hyundai car. More
Misguided information I had just purchased a 2014 Chevy Silverado . I went to Barry Cullen where I received 10/10 service. . My friend asked me to help him with purchasing I had just purchased a 2014 Chevy Silverado . I went to Barry Cullen where I received 10/10 service. . My friend asked me to help him with purchasing a car. We went to schlueter Hyundai where we met a nice man name Patrick Garasto Only to be lied and deceived . Officially signed papers of purchase dec29th. Promised delivery by feb 9th. Extra features; swapping rims that came standard with the car for black Hyundai rims. Unfortunately continued ignored emails my friend received his new car feb 19 without the black rims and told sorry I never promised them. Once again the next day! The car wouldn't start. Patrick Garasto lied, he manipulated and I would never trust him or send a loved one to deal with that crook; worried about a pay cheque . Thank god I went to a different dealership myself. More
Family freindly, not pushy or smarmy. Great experience.Staff that were not looking after me chased my 1 1/2 yr old around the dealership, he had a great time too. experience.Staff that were not looking after me chased my 1 1/2 yr old around the dealership, he had a great time too. More