Saskatoon Volkswagen

Bought a 2022 Black R-spec tiguan last month. Believe me, the vehicle was the ONLY positive thing that comes from this specific dealership. To be fair the salesman Josh was fine, but the managers and the unb the vehicle was the ONLY positive thing that comes from this specific dealership. To be fair the salesman Josh was fine, but the managers and the unbelievably incompetent finance department was just horrendously BAD! Beware of the yo-yo trick these managers use (tell you one price and then bump it up before you go to sign your contract because of a "mistake" lol). Just by reading other comments I see we aren't the only couple they've tried to bait and switch. Also beware of a "VW exclusive" lease deposit that no other brand in the industry charges. From receiving a threatening letter to my house because of a stupid thing that YOUR finance department screwed up on to having the lady in service we were introduced to say the our vehicle color of choice is bad because SHE has crashed that color a few times in her past left a terrible taste in our mouths. This dealership aka stealership should be avoided at all cost especially when there are other VW dealerships that are leagues more professional. Shame on you guys! Pure trash.. If YOU GUYS have a problem with my HONEST review then reach out to ME. More

I had a positive experience, very friendly and competent staff throughout! My car was cleaner than when I brought it in. My invoice was informative. Thank you! staff throughout! My car was cleaner than when I brought it in. My invoice was informative. Thank you! More

To whom it may concern,I have been a proud Volkswagen To whom it may concern, I have been a proud Volkswagen owner since 2018 and had great experiences all around from Sales, Maintenance and even marke To whom it may concern, I have been a proud Volkswagen owner since 2018 and had great experiences all around from Sales, Maintenance and even marketing. That was the case up until yesterday, October 1st, 2021 in Saskatoon SK anyway. I received an email a while back regarding trading in my pre-owned 2019 Jetta as there was a high demand for these vehicles. I didn’t think much of it until this week when I decided to enquire. On Monday I went online and left a message regarding value and my current Lien. It was the same day I heard from Mitch, a sales rep I assume. He answered all my questions and throughout that week he sent me what I was requesting. He sent me a breakdown of what I was wanting on Thursday September 30th at 4pm with different models and interest rates and exactly what I was looking at for each model over how ever many years. This was great. October first in the morning I spoke to Mitch on the phone and set it up to come in and take a look at two 2021 Jetta’s. I was at the VW dealership by 1 in the afternoon with the intention of trading in my 2019 Comfortline Jetta for the 2021 Highline Jetta. The numbers I was sent on the 30th were the high line Jetta for $535.00 a month for 72 month with 0% financing and 3 years of PPM. This is where my frustration starts. Mitch comes out to inform me that those were September promotions. At no time throughout our weeklong conversations did it once be eluded to the fact it was a September promotion, and regardless we started correspondence in September. Now Mitch has owned up to the fact that he made a mistake and there was a breakdown of communication. I can respect that and he has been very good to deal with even despite his error. New numbers keep coming my with no PPM, not 0% financing and for an even higher monthly payment, as high as $572. Eventually I ask to speak to the Sales Manager, Aiden. This is where my biggest issue is. Aiden came over and listened to my frustration, as I had basically just got screwed around. In a very smug egotistical way, Aiden proceeds to tell me that there is nothing he can do for me, September is over and so are the promotions. He proceeds with making it seem like he is doing me a favor in getting the interest back to 0%, with higher payments and No PPM. I felt very disrespected as I’m looking at spending almost $40 000 on a Jetta and making a deal that benefits both myself and VW. I could tell he could care less about my situation and had poor people skills. Like I said I have always had very positive experiences with Volkswagen and have referred lots of friends and family to at least consider getting a Volkswagen when vehicle shopping. I am not sure this will be the case anymore after this experience with a ‘Manager’. I want to reiterate that although Mitch did make a mistake I genuinely feel he felt bad about my situation and was doing everything he could to make it right, which I did appreciate. I would be happy to discuss this further and can be reached at Jayden13@sasktel.net. This was a very poor experience when dealing with Volkswagen. More

The loaner car was great and thanks to Mitch of Saskatoon volks for your help. The lady at the service dept was so nice. volks for your help. The lady at the service dept was so nice. More

Been dealing with Saskatoon Volks for over 20 years. New owners maybe 6 years ago (FFun). Never had a problem with them. Easy to deal with, easy to buy from. Prices aren't the cheapest in town for se owners maybe 6 years ago (FFun). Never had a problem with them. Easy to deal with, easy to buy from. Prices aren't the cheapest in town for service but they're a dealer. In the past I found their service first rate. This is the second car I've bought from them. Buying was painless. More