Saskatoon North Hyundai

Saskatoon Hyundai does Good! "I was experiencing problems with my 2013 Elantra once it was past warranty and around 115,000 kms. The staff at Saskatoon Hyundai listened to my c "I was experiencing problems with my 2013 Elantra once it was past warranty and around 115,000 kms. The staff at Saskatoon Hyundai listened to my complaints in a respectful and professional manner and endeavored to find a solution. Several alternatives were explored and ultimately my vehicle was repaired to my satisfaction. Of particular note are: Salesman, Patrick Laplante who continued to explore options even when there was no possibility of a sale of a new vehicle; Mike Myers who did his best with regard to financing and became the point man for follow-up and finally, Amir Dedic, Service Manager who supervised the repairs. Thanks again and I would have no problem recommending Saskatoon Hyundai to my friends and family. Sincerely, Bruce Turner" More

Recall work and 'free alignment check' My Santa Fe was in for a recall for a possible seal issue. The work was done in a timely fashion. A 'free' check of the wheel alignment was offered an My Santa Fe was in for a recall for a possible seal issue. The work was done in a timely fashion. A 'free' check of the wheel alignment was offered and accepted, which the jaded side of me 'knew' would turn into a much needed wheel alignment... much to my surprise the alignment was found to be fine and no further work required. The staff as usual was friendly and helpful. More

Saskatoon Hyundai I arrived at the dealership on a Saturday morning at 9 or maybe a few minutes before (when the website said sales opened). The sales staff had just fi I arrived at the dealership on a Saturday morning at 9 or maybe a few minutes before (when the website said sales opened). The sales staff had just finished their meeting and were assisting with blowing up the balloons for the day. One of the finance staff was on the floor and I asked her if I could talk to a sales staff. She said "sure" and within a few minutes she came back with a FEMALE (I am a female). Well Jaime-Lynn and I hit it off right away. I have had so many negative experiences with male sales staff at other dealerships (I found the men to be so condescending). JL made me feel right at home and listened to what I had to say. She was obviously very knowledgeable about the vehicles. When I decided I had found the vehicle for me, I called my husband as I wanted to ensure that he fit in it (he is very tall). While we were waiting for him to arrive, JL very quickly found some common ground for us to chat about. She is an absolute gem!! More

SERVICE DEPARTMENT Knowledgeable, VERY efficient, friendly, clear and concise. Make recommendations, verses "over selling". As a female customer, I have felt spoken "a Knowledgeable, VERY efficient, friendly, clear and concise. Make recommendations, verses "over selling". As a female customer, I have felt spoken "at" instead of "with" at other repair shops - never the case here. Don't change a thing! More

Not very helpful. Maybe you will have better luck. A week pass and i didnt recieve a call about if any cars were found or progress. So i called. And 2nd week goes bye a Maybe you will have better luck. A week pass and i didnt recieve a call about if any cars were found or progress. So i called. And 2nd week goes bye and still no call again so i decided to call and he offered to send me a list of a certin car with different km on it. Funny i was going to ask him this time for it. Well... He didnt send after he said he would.... Called the next day during the end of the day and he tryed saying he sent it. So he said he would send it again.... No suprise he didnt or the next day. They really know how to treat thier customers with care *cough* *cough* save yourself the headach. More

Love my Santa Fe! We were given a number of options and they worked hard to understand what we were looking for in a vehicle. I am happier with my Santa Fe than I ever We were given a number of options and they worked hard to understand what we were looking for in a vehicle. I am happier with my Santa Fe than I ever expected! More

Routine Servicing & New Car Sales Friendly, professional staff. Ease in scheduling service appointments This is for routine service appointments - usually very good and painless. Friendly, professional staff. Ease in scheduling service appointments This is for routine service appointments - usually very good and painless. They do try to push the transmission and engine flushes, but they do take 'no' ok. That said, we have had less several than good experiences with the new car sales staff. The last time (2012/12) , the used sales manager came up with a totally unrealistic low-ball appraisal of my trade-in (another Hyundai SUV) and the final trade-in value was still low. A previous time (2010/01), there was quite an argument when the new SUV arrived at the dealership without some of the options that had been ordered as part of the deal. The argument about what options should actually have been on it was almost ugly and, to please my wife, I gave in and paid for the items with Hyundai coughing up minor change for the installation. Overall, we like the service department, but are not very happy with the new sales department. More

Professional friendly sales experience. When the lease on my previous vehicle was coming due I decided to check out Saskatoon Hyundai as my wife and son had great sales experiences when bein When the lease on my previous vehicle was coming due I decided to check out Saskatoon Hyundai as my wife and son had great sales experiences when being assisted by Rebecca Ritchie. And I certainly wasn't disappointed as I found Rebecca to be knowledgable about the product, professional and personable. Although I had some serious mechanical problems with the vehicle due to manufacturing defects, the service department was efficient in dealing with the matter. The matter was resolved in a way that exceeded my expectations. The post sale service form Rebecca has been exceptional. I am very happy with my Santa Fe Limited and enjoy driving it more than any other vehicle I have ever owned. More

Good Cars, Bad Sales Tactics This place brings to mind all the bad words one normally associates with car salesmen: dodgy, shifty, slimy, fishy, etc. Most of the sales people I've This place brings to mind all the bad words one normally associates with car salesmen: dodgy, shifty, slimy, fishy, etc. Most of the sales people I've dealt with here have been very aggressive which I find extremely annoying when trying to spend 20+ grand. There are some decent ones. We've had trouble with them offering thousands less for trade in's than they are worth. We've had trouble with them "forgetting" or "not noticing" that Hyundai issued mid-month rebates on a certain car which would have made the car thousands less. We've got the price of a vehicle knocked off a couple grand just basically by asking and trying to leave. Hyundai makes good cars, but if you're buying here definitely bargain hard and double check all your numbers because they certainly play the (annoying) game. Also, you get charged through the nose for what I can tell is just a block heater and mud flaps. More

Awful/worst customer service/ lack of knowledge So this happened at Hyundai Saskatoon , when I got a call from them and asking about trading in my vehicle(BMW X1), Hyundai santa fe, which I actually So this happened at Hyundai Saskatoon , when I got a call from them and asking about trading in my vehicle(BMW X1), Hyundai santa fe, which I actually tried to did couple of months back, so the guy( Charles-Sales person) told me about vehicle promotion and I told him that I want to lower my payments from current vehicle which I own and he asked me some questions regarding what I owe on my vehicle etc etc, after telling him everything he said he can works on numbers and can get close to numbers which I was asking from him, he said, I just need to come to showroom so I went there and another sales person Jim also told me there that the numbers which I am asking for monthly payments they can get very close to it so I was happy about it, after that they let me try their vehicle to test drive and all that stuff, but in end when we sat to talk about numbers on paper than all of sudden everything got change, they appraised my vehicle at $25000 which was like 8000 dollar less than what they appraised 2 months back so like $8000 depreciation in 2 months? Seriously? Same thing I explained to him and he was like speechless and then he started making excuses about, oh this appraisal was done by our some other manager, our used car sales manager is not in today so we couldn't get numbers, so if I was asking $400 to $425 monthly payments for santa fe than they raised those payments to around $600 plus, and that makes me mad that than why did they call me or tell me on phone that they can come close to numbers which i was asking, like they wasted my time and theirs, plus that sales person didn't even have enough knowledge about that vehicle, like seriously are they running a brand or what? Including managers nobody have accurate information regarding appraising vehicle and what they are selling to me. This is like providing wrong information in terms of money and vehicle. This is ridiculous, you guys need to hire people who can provide accurate information. Never coming back to Hyundai or Saskatoon Hyundai especially. More