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Saint John Toyota

3.9

3 Lifetime Reviews

410 Rothesay Ave , Saint John , New Brunswick E2J 2C4 Directions
Sales: (877) 524-3611

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3 Reviews of Saint John Toyota

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November 11, 2018

"Honest, friendly staff and an allround great experience. "

- Margaret Baxter

My husband and I purchased a used Toyota Camry back in March 2018. It was an older car, a 2003 and had over 400,000 kms on it. We were looking for a car that we could buy outright, as I had only been at my current employment for 6 months and did not want to go into debt. The salesmen we dealt with, mainly Grant told us for the age of the vehicle, it was in pretty good shape and he wasn't wrong. We took it for a test drive and it drove like a much newer car. He even told us to take it to our mechanic, which we did and he told us the same thing. It was in really good shape for the age and kms. on it. We bought it and it only needed minor work to pass inspection in July, less than $300. It is still running very well and is very reliable. We were and still are very happy with our purchase. Grant was very helpful, honest and didn't steer us wrong. If or when we are in the market for another vehicle, we will definitely go to Saint John Toyota first.

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Recommend Dealer
Yes
Employees Worked With
Grant, Kenny
April 27, 2018

"Parts counter attendants need customer service training."

- Rozeh73

I have purchased my last 2 new vehicles at this dealer. My sales man (Bob) is top notch. However, I have never had a good experience with the parts department. Every time I have contacted parts, the customer service is sub par. My most recent call to the parts department was to obtain pricing on tires and rims for my 2018 Camry Hybrid XLE. I stated that I was looking to purchase 4 18" steel rims, 4 Michelin Premier tires and 4 tire pressure sensors. The guy who took my call was quick to tell me that Toyota does not make 18" steel rims. Yet he neglected to offer me after market rims. You would think that the guy would have tried, even just a little bit, to assist me with what I was looking to purchase. In fact, after informing me that Toyota doesn't make 18" steel rims, he never said anything else. Thanks for nothing. I went to another dealership, whom gave me options for what I wanted and yesterday I spent 2300 on rims/tires/sensors. That sale could have been Saint John Toyota's, to bad, I will never buy parts from this location again. And I am seriously considering getting a new Tundra from Moncton, since Saint John cant provide and all around good customer service experience.

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Recommend Dealer
No
Employees Worked With
Bob
March 26, 2018

"Great staff"

- Tamimc

We were shopping fir a second car so used was the way to go. The staff were great... took their time to explain everything. Thank you for taking time to show us around.

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Recommend Dealer
Yes
Employees Worked With
Jason Jenkins (I think
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