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SUZUKI of KW

Kitchener, ON

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rated
5 Reviews

663 Victoria Street North

Kitchener, ON

N2H 5G3

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5 Reviews of SUZUKI of KW

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April 26, 2014

"15yearcustomer"

- 15yearcustomer

Our family has purchased 7 cars from this dealership in the past 15 years.We have always been very satisfied with their overall operation! They are very honest and have always provided exceptional sales and service. Have also referred them to other family members and friends. I like their straight forward approach to doing business. When repairs are required- all options are explained and there are no surprises. Master technician James is very knowledgable and has always exceeded my expectations. You don't stay a 15 year customer of a business unless you are highly satisfied! They even take the time to wash your car after every service. KW Suzuki Saab is an exceptional sales and service provider.

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Recommend Dealer
Yes
Employees Worked With
Sheila, Deb and James
January 03, 2014

"In a few words...the worst experience i ever went..."

- hetienne

In a few words...the worst experience i ever went through. Please abstain from going there they will try to rip you off. Especially their sale manger Ron and his sidekick Alex. They sold us a lemon that we had to bring back to the shop after just 3 weeks!!! And they wanted to charge us to fix it! Please pass the word around that this dealership shall go bankrupt as soon as possible as they are a total shame to dealers.

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Recommend Dealer
No
Employees Worked With
Alex and Ron
March 05, 2013

"I have had my cars serviced at the former Saab of KW. ..."

- Saaber

I have had my cars serviced at the former Saab of KW. They seem to be getting better and better. Recently, they repaired both my car and my son's vehicle for a fraction of what I expected. I have found out the hard way you should trust the dealership instead of fiddling around as the mechanics at KW Suzuki (Saab) are very good at diagnosis.

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Recommend Dealer
Yes
Employees Worked With
Sheila and Deb
January 30, 2013

"This is by far the worst dealership to deal with post..."

- cardro

This is by far the worst dealership to deal with post sales. They screwed us around for 2 months on an issue with no communication from them. I had to phone them at least 15 times in that time and still in the end they didn't live up to their deal. Alex, Ron and Paul are completely useless. Please do yourself a favour never shop there.

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Recommend Dealer
No
Employees Worked With
3
October 30, 2012

"I would NOT recommend this dealer for service for the..."

- cmohan

I would NOT recommend this dealer for service for the following reasons. After my recent first oil change, the steering wheel, interior door handle, shifter etc. were made extremely dirty with grease and muck. Also, the drain plug leaked after the oil change. I took the vehicle to another dealer to have the leak repaired. SUZUKI of KW did not even respond to my complaint about the oil leak for which I paid to repair out of pocket. Never again!

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Recommend Dealer
No
Employees Worked With
Didn't take names
1
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