Riverview Ford Lincoln

What should have been the excitement of owning a brand new Mustang turned into an absolute disaster thanks to Riverview Ford. I brought my car in five separate times for A/C warranty repairs. Every vis new Mustang turned into an absolute disaster thanks to Riverview Ford. I brought my car in five separate times for A/C warranty repairs. Every visit ended with “it’s fixed,” and every time it absolutely was not. Five attempts, zero solutions. That alone is unacceptable. It got worse. After finally taking the car to another shop, I was informed that parts Riverview Ford explicitly told me were replaced under warranty had never been replaced at all. That is beyond incompetence and firmly into dishonesty. While all this was happening, my car was also hit in Riverview Ford’s lot when someone backed into it. Yes, they disclosed the damage and repaired it—but the bumper came back with a different shade of black paint, and I was essentially told to just accept it on a brand new vehicle. Between the repeated failed repairs, false claims about warranty work, and damage done to my car, the experience became so stressful and exhausting that I ultimately sold the Mustang just to be free of the situation. Riverview Ford managed to turn a dream car into a constant source of frustration. I would not trust this dealership with a vehicle I cared about. More

Asked for service records had to get them myself from the service department 3 days after I asked for them. Only $500 wiggle room on the price then I was told I had to finance $10,000.00 for 7 months or service department 3 days after I asked for them. Only $500 wiggle room on the price then I was told I had to finance $10,000.00 for 7 months or I could not purchase the truck. Then a day later I was told I had to finance $20,000.00 for 7 months at 8.9% APR if I wanted to purchase the truck and when I expressed my surprise I was told I could spread the payments out for 2-3 years. WOW! Then I met with Chris and was told I could just bring a certified cheque. What a roller coaster. More

Very polite and friendly staff. Accommodating and atmosphere created. Stress free and open communication experience. Accommodating and atmosphere created. Stress free and open communication experience. More

Great dealership, very welcoming atmosphere. Geff Parsons was the best to deal with! He’s very personable and friendly. If you’re looking for a great salesperson, go see Geff! Geff Parsons was the best to deal with! He’s very personable and friendly. If you’re looking for a great salesperson, go see Geff! More

It’s always a seamless buying experience at Riverview Ford Lincoln. Courtney, Chad and Christa went above and beyond and ensured every question was answered and every need met. Going into a dealership t Ford Lincoln. Courtney, Chad and Christa went above and beyond and ensured every question was answered and every need met. Going into a dealership thinking I was trading one vehicle and ending up trading another, they were able to quickly pivot and made the deal happen. More

I had such a great experience with this Dealership! Trew is very knowledgeable and easy to talk to. I feel very confident and happy with my purchase. Thanks again. Trew is very knowledgeable and easy to talk to. I feel very confident and happy with my purchase. Thanks again. More

Was very helpful and found a way to get me the vehicle I wanted for price I wanted wanted for price I wanted More

It was a great experience. Got the vehicle I wanted through a thoughtful and considered sales experience. I’m a customer for life!! Got the vehicle I wanted through a thoughtful and considered sales experience. I’m a customer for life!! More

Geff Parsons, Chris Feaneley, and the entire team there are truly amazing people! Very polite and courteous to talk and do business with. Would absolutely recommend this dealership to buy a vehicle from. are truly amazing people! Very polite and courteous to talk and do business with. Would absolutely recommend this dealership to buy a vehicle from. More

Great customer service. Was greeted quickly and helped fast. Felt very welcomed by Courtney. All in all a great experience! Was greeted quickly and helped fast. Felt very welcomed by Courtney. All in all a great experience! More