Ernie Ware spent the day with my family taking us through the models of minivans we were interested in. I'd already done my research online, but Ernie picked up on some things I couldn't find from reviews and dealer websites.
We didn't feel any pressure, and genuinely had a good time with Ernie - he's a fun guy! We made the purchase at our pace, and Ernie got his sales manager to meet the price I'd brought in from online.
All in all, very smooth - I'd highly recommend dealing with Ernie!