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Queen Auto Group

North York, ON

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rated
37 Reviews

22 Tangiers Rd

North York, ON

M3J 2B1

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37 Reviews of Queen Auto Group

September 25, 2021

@well what should I say about a company that is worthless. I bought a 2014 Malibu just before Christmas of last year. Trying to get in touch with them for at least 4 months due to key fobs breaking More

by larrysemark01
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carlos
Sep 25, 2021 -

larrysemark01 responded

I will never deal with that dealership again never deal with them. Especially Carlos and any other employee that works there.

Jan 11, 2022 -

Queen Auto Group responded

Hello, I am not sure who you are, as we changed ALL management and ALL staff in April and have not sold any 2014 Malibu's since I've taken over. I do apologize for the issues you had purchasing a vehicle, however, the statements you made within your review are quite inappropriate to write when the people you are referring to are not relevant to this establishment. You've also stated this is not a legit company, not sure where you are getting that information from as we are quite respected within the community as well as the government parties that govern dealerships. If you have further issues you can feel free to call and speak to me (Steve) directly, however once again, not sure that your review has relevance to this location and was probably meant for where the salesperson is currently.

Jan 11, 2022 -

larrysemark01 responded

I'm going to tell you right now Queens auto group got me certified through one of your finance companies and I will tell you this much right now. I have the bill of sale with Queens auto group right on it and it was sold to me before December of last year 2020 if you want to call me I will send you a copy of the bill of sale

Jan 11, 2022 -

larrysemark01 responded

Steve you can call me my name is Larry 343-367-0726 Carlos denied it as well. I have the bill of sale also I even talked to Eden financial services and they are the ones that sent me the bill of sale stating that I bought the vehicle from Queens auto group. So the statement I made is my point of view unfortunately you didn't like it maybe you would be able to correct the problem with the car

Jan 30, 2022 -

larrysemark01 responded

If you want to call me and talk to me on the phone. You can call me all of this took place before you took over. This took place in November or December I do have the receipt on my phone. This took place before you took over as manager. Now as per the other person you had spoken to the salesman. I would not happy with his attitude towards me when I spoke to him on the phone. Carlos was the one I spoke with. And I might change my respond if you can deal with the problems with the card that I bought from that dealership Queen's auto group. Finance company has the bill of sale from Queen's auto group showing the date and the month that I purchased vehicle from Queens auto group. Obviously Carlos has my phone number as well.

January 29, 2021

Absolutely love this place!! 🙂🙂 they are so professional and really know what they’re doing! I have bad credit and after getting denied and declined everywhere, they approved me! Low rate, affo More

by nickrislin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
sunny
January 20, 2021

Financed a car with Sunny. Nice enough guy until his lies start to show. No 2nd key fob or paperwork sent. Tells you to call the finance company and lie that you received all the paperwork and everything. I More

by MN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sunny Kheara
November 12, 2020

Brilliant service would recommend this service to anyone needing a quality car in a short amount of time. Absolutely brilliant from start to finish. Professional and super helpful. Shane my adviser, was ve More

by bentzerman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
marco marcello sunny cass
September 26, 2020

Worst place to buy a car, Sunny is who I dealt with he will get you into a car fast but once the papers are signed you can not reach him or anyone through the phone number. I had the car less then a week More

by Lorraine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sunny
September 14, 2020

My experience actually purchasing my car was very positive, but I have been trying to get paperwork and a spare key they promised to send me for 2 months now. Sunny and Marco are ignoring my emails. More

by Dani
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sunny
June 19, 2020

Best Experience we had with buying a vehicle! So happy! They delivered our vehicle from Toronto to Ottawa and took care of every single detail! Special Thanks to Sunny! You rock! More

by Jody
Recommend Dealer
Yes
Employees Worked With
Sunny Khera
March 08, 2020

excellent sales and service overall absolutely excellent sales and service overall highly recommend and will definitely refer all family and friends - they have 2 locations in Oakville & More

by tt-car-guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
marco marcello sunny
February 29, 2020

pleasent experience!! Such a pleasant experience to deal with marco, marcello, and sunny. Quick approval on my car loan and delivered the car to my door step within 24 hour More

by kimleah124
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
marco marcello sunny
February 23, 2020

Simply the best place to buy a car!! They set me up with the financing and everything! Deal with Marco or Marcello or Sunny! I got my vehicle delivered to me free of charge, 2 sets of keys, full tank of fue More

by Mersejoanne
Recommend Dealer
Yes
Employees Worked With
Marco Marcello Sunny
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