Prince George Ford

RAY EARLS,CHRIS VIGUE,CHERYL ENGEL and the insurance girl were very fast and good at their job it was all done and completed in 3 hrs and they made it seem like a hour cant do any better.Ray cant find ur pic were very fast and good at their job it was all done and completed in 3 hrs and they made it seem like a hour cant do any better.Ray cant find ur pic to put 5 stars More

Our experience with Prince George Ford was out standing in the Used Vehicle sales. Rob was always cheerful and helpful in finding a vehicle for our specific needs. Rob and Chris were so patient and went a in the Used Vehicle sales. Rob was always cheerful and helpful in finding a vehicle for our specific needs. Rob and Chris were so patient and went above and beyond to help us. We were never pressured to purchase a vehicle that didn't meet our needs. Cheryl in the Finance Department was thorough in explaining and answering any questions we had. We highly recommend Prince George Ford Ron & Sharon More

I would like to thank STEVE ALLEN for all the hard work he did, to find the F150 Lariat truck that I wanted with all the options that were on my wish list. He was very interested in what I needed for in a he did, to find the F150 Lariat truck that I wanted with all the options that were on my wish list. He was very interested in what I needed for in a truck , which helped him to find the right one, even down to the color. He is very generous with his time, as he is always there to answer any questions I might have about my truck. I would recommendation STEVE to anyone who is interested in buying a vehicle from Ford. In my 48 yrs of owning vehicles the majority of them were a Ford product. So it shows that Ford has what the consumer wants in a product. Again big thanks to both STEVE and KEVIN for making this deal happen. More

I just got my new Ford 150xlt and it is awesome. Patrick and Cris gave me an amazing deal and followed me step by step always answering my questions. I highly recommend Ford PG, they are fast to find you w and Cris gave me an amazing deal and followed me step by step always answering my questions. I highly recommend Ford PG, they are fast to find you what you need and highly efficient. More

My husband drove a rental truck, and WANTED one like it. A ford eco boost. There was alot on the WANT list, and as we had a newer truck it was not a need. Sabrina, Kevin, Dexter and Phillippe (Phil) were aw A ford eco boost. There was alot on the WANT list, and as we had a newer truck it was not a need. Sabrina, Kevin, Dexter and Phillippe (Phil) were awesome. Made it work, found the truck from the want list. Had multiple options. Answered text questions, gave us time to think and review info. Really enjoyed our sale, and so excited for it to come in! Thank you all for your hard work. Recommend going to see them. More

We stopped into the dealership just to have a look at used trucks. Ray Earles, very friendly salesman greeted us, we were interested in a 2011 GMC pickup. Took it for a test drive and decided this was th used trucks. Ray Earles, very friendly salesman greeted us, we were interested in a 2011 GMC pickup. Took it for a test drive and decided this was the one we wanted. Ray was great to deal with, he even remembered us when we came back to purchase the truck. Would definitely recommend Ray as the salesman to deal with. More

Experience was enjoyable. Got to have a good look at the vehicle. 2003 Buick Lesabre. Pleasant personality, not too overbearing. Willing to negotiate. Got to the point but was easy to work with. vehicle. 2003 Buick Lesabre. Pleasant personality, not too overbearing. Willing to negotiate. Got to the point but was easy to work with. More

Great experience overall! Ford is family focused and there to help you, and get you into a vehicle that is best matched. Garth found us the perfect truck that met all our needs including price! Thanks a there to help you, and get you into a vehicle that is best matched. Garth found us the perfect truck that met all our needs including price! Thanks again to everyone at ford for helping my growing family into our new F150! Garth, Phil, and Mel and the shop team! You rock! More

Sales people are fantastic to deal with, in my case, Robert Hough and Rob Bassermann. They always follow up and go out of their way to accommodate you when there's a problem. I will definitely go throug Robert Hough and Rob Bassermann. They always follow up and go out of their way to accommodate you when there's a problem. I will definitely go through them if I buy a new vehicle with factory warranty. I definitely wouldn't buy a used vehicle here again. Service department is beyond useless. I had two issues within the first few weeks of owning the second of two vehicles purchased at the used side last September (a 2013 Ford). The first thing to pop up was that the starter would whirr and grind without actually starting the vehicle every once in a while. When referred to service, they ordered a part that seemed unrelated to the starter. I tried to emphasize that it was the starter making the noise and not the engine. Because they couldn't replicate it, they proceeded to replace the part they ordered in. The starter still occasionally does the same thing to this day, the most recent time being way down a backroad out of cell range. The second issue was with the brakes. Whenever I would turn right, there would be a squeaking/squealing noise consistent with the speed the wheels were turning. Determined it was coming from the front passenger wheel and got in contact with the dealer since it still within a few weeks of driving it off the lot. They put me in contact with someone at the service desk. Had to play phone tag to finally get the truck booked in to get looked at. Dropped it off for the day and went to work. They drove it around, couldn't replicate the noise, and called it good without putting it on a lift. I heard the noise again, they took it for the day again.. did this on 3 or 4 occasions, same thing. At this point, Rob (the sales manager) took the truck for a few days to see if he could replicate it, and let me use the loaner truck (thanks again!). He heard it, and the service dept decided it was the heat shield behind the brake components causing the problem because the noise went away after bending it around a bit. The noise came back. I took the front brakes apart in the driveway to find that the pistons in both front calipers weren't retracting properly, the inner brake pads on both sides were seized in place (had to hammer them out after the whole caliper was removed) and had significantly more wear than the outer pads, and nothing that could have been greased when the dealership had it 4-5 times was greased. They clearly didn't bother opening up the caliper. I ended up replacing front pads rotors and calipers myself instead of going back. I would buy a new vehicle from them again for the sales folks, but would take it to another ford dealer for any warranty work. More

Outstanding customer service I brought my car in for service today and I must say your friendly and courteous customer care is outstanding ,I was very impressed ,thank you very mu I brought my car in for service today and I must say your friendly and courteous customer care is outstanding ,I was very impressed ,thank you very much I will definitely be coming back for service Robin Stack More