Porsche Silver Spring - Service Center
Silver Spring, MD
196 Reviews of Porsche Silver Spring - Service Center
I wrote today's review while relaxing in one of the large, comfortable, attractive waiting areas, after being offered a smile, and a cup of coffee, by Tyheshia, a phenomenal receptionist, hostess, and large, comfortable, attractive waiting areas, after being offered a smile, and a cup of coffee, by Tyheshia, a phenomenal receptionist, hostess, and organizer. The brand new, squeaky clean, bright facilities are as detailed and shiny as the new cars. Tyheshia took over after Elvis, my Service Advisor, greeted me as I pulled in, confirmed today's work, and immediately started following up with progress. Today I am waiting as it is a minor service, and each customer is made to feel at home. In the background I hear friendly conversations, some laughter, and some longtime customers discussing showroom models. I have been returning to Porsche Silver Spring for over a decade due to this friendly, welcoming atmosphere. My previous Porsche dealerships struck me as cold and aloof. Here, you are among friends. Meanwhile, in the service area, the outstanding technician team, led by the Service Manager, Linda, keep my car feeling and running like new! They are awesome, and I appreciate their efforts. Here comes Elvis with an estimated completion time... We are right on schedule, as usual. My personal 'Porsche Experience' happens at the dealership, and the team here makes it very special. I will continue to return for Service at Porsche Silver Spring, and look forward to the day I can meet with the Sales staff to purchase a new car. Likewise, I am happy to recommend Porsche Silver Spring Sales and Service to all prospective customers. As others have commented, many customers, who can be anywhere in the mid-Atlantic states, go miles out of my way to get here, and you will too - the staff will make it worth your while. Visit, enjoy the people, watch your car being serviced (from an overlook) if you have the time and desire, and relax. More
I just switched over my winter tires for my summer set. Linda (Service manager) and Brian (Porsche tech/car whisperer) again provided excellent customer service and even detailed my car afterwards giving i Linda (Service manager) and Brian (Porsche tech/car whisperer) again provided excellent customer service and even detailed my car afterwards giving it that showroom look I’ve grown accustomed to. When you buy a Porsche here at Silver spring, you don’t just get a car, you get an ongoing relationship! Thanks Linda! More
Fantastic professional and courteous service with Michael Portillo and Drilon. Highly recommend Porsche of Silver Spring. Portillo and Drilon. Highly recommend Porsche of Silver Spring. More
Kofi my advisor and his team (particularly Kori the driver who helped me get a dead battery restarted which took about an hour) were amazing. Service above and beyond. Thank you. driver who helped me get a dead battery restarted which took about an hour) were amazing. Service above and beyond. Thank you. More
I drive 80 miles to have my cars serviced by Porsche of Silver Spring and have done so for over 15 years. Service Manager Linda and her staff go out of their way to ensure everything is taken care of to my Silver Spring and have done so for over 15 years. Service Manager Linda and her staff go out of their way to ensure everything is taken care of to my satisfaction. My service agent Kofi is simply outstanding. Always greets me when i arrive, goes over all the service items i have requested, and my loaner car is always ready, if i requested one. Thanks Linda, Kofi, and all the people working at Porsche SS. More
Kofi was amazing with helping me with all my concerns and going above and beyond. Extremely happy with the service I received from this team. going above and beyond. Extremely happy with the service I received from this team. More
As always the outstanding and personalized service I receive from Elvis, Lynda, Kofi, and the rest of the team exceeds expectations. They are why I remain a loyal customer receive from Elvis, Lynda, Kofi, and the rest of the team exceeds expectations. They are why I remain a loyal customer More
Porsche Silver Spring has been my go-to destination for years! My experiences with them include sales and service: Chas, Casey, Linda, Stephanie, Tyheshia, Elvis, and their colleagues have made me feel mor years! My experiences with them include sales and service: Chas, Casey, Linda, Stephanie, Tyheshia, Elvis, and their colleagues have made me feel more like family than merely a customer over the years, regardless of the circumstances. Keep up the excellent work -- it really makes a difference! More
Elvis and the team did An amazing job taking care of my car and top notch customer care. car and top notch customer care. More