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Porsche Centre Oakville

Oakville, ON

4.5
209 Reviews

2250 South Service Rd W

Oakville, ON

L6L 5N1

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209 Reviews of Porsche Centre Oakville

February 01, 2017

By Far the Best Experience Ever . I have now purchased 3 x 911 4S from this Dealer. The Entire Staff is outstanding. I have dealt with Every department in This Dealership since they More

by Ranji P
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Francesco Policaro, Tom Berger, Domenica Ventrella, Harris Theodore, Laith Bustami
December 26, 2016

Good cars bad customer service First time Porsche buyer and probably last time to visit Porsche of Oakville. I am not sure if it was the Salesman I dealt with or just overall but I More

by Jay382
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ajeet Kapila
Jan 18, 2017 -

Porsche Centre Oakville responded

Thank you for taking the time to write a review based on your experience at Porsche Centre Oakville. We regret that we were unable to meet your new vehicle purchase expectations. While we appreciate you taking the time to offer your feedback we would also like to express Porsche Centre Oakville dedication and commitment to customer’s needs and requests whenever possible. The GT4 is an incredibly special vehicle with a very limited distribution in the North American market. We are pleased we were able to secure and provide you with one to enjoy. We take pride in the delivery experience at Porsche Centre Oakville. While you received a gift card to put towards Porsche merchandise we also unveiled and reviewed all products and features with you and your family to ensure you have the best knowledge of all Porsche technology and can utilize all its driving abilities. After delivery, our Customer Commitment Manager contacted you to schedule a 2nd delivery to ensure you were completely satisfied. Once you arrived for the appointment you indicated you did not wish to recreate the experience but rather receive additional gifts. At that time you received a replica Porsche GT4 identical to your own. These models are rare and very desirable in the Porsche world. You also received a Porsche pylon with plated with your VIN number and a Certificate of Authenticity via mail. Additional motorsport gear was also offered once in stock however declined. You also received a discount on your first oil service as a customer appreciation gesture as well as vehicle washes at no charge. The Customer Commitment Manager continued to follow up with you after the delivery on behalf the General Manager Francesco Policaro and Sales Executive Ajeet Kapila who had been involved both directly and indirectly to ensure all perceived concerns were addressed. Everything that has transpired from the time you purchased the vehicle at Porsche Centre Oakville up until this point has been done in good faith, with the highest of ethics and with the sole purpose of satisfying your expectations. Unfortunately this has not been possible. We hope that you continue to enjoy your GT4. At Porsche Centre Oakville we take pride in our customer service and always put the needs and requests of our clients ahead of our own whenever possible. If we can be of any more assistance please don’t hesitate to contact us directly.

December 03, 2016

Alex the best sales person Very recommended have very good experience! He care about clients from order to delivery ! If you buy Porsche Alex this is a best person! Anjela More

by Angela
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex
June 17, 2015

Great service from Ajeet Kapila Ajeet Kapila provided me with excellent service. He responded quickly to my questions and was very knowledgeable. He even came in on his day off to More

by Andrea Thielk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
CRM CRM, Ajeet Kapila
April 19, 2015

Poor presale interaction. I was inquiring about leasing a pre-owned Cayenne, and received a call and email from Ajeet Kapila. I sent an email with some preliminary numbers -an More

by Ck123
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Ajeet Kapila
Jun 04, 2015 -

Porsche Centre Oakville responded

Hello, My name is Francesco Policaro, General Manager at Porsche Centre Oakville. We have become a recent Dealer Rater member and I wanted to reach out personally to address your experience. We work hard to provide the best automotive shopping experience possible and I apologize if we fell short. Please email me at francescoporsche@policaro.ca with a contact number and I will reach out immediately.

February 24, 2015

Dont be fooled by the P logo Typical no name dealer Three words for them! Unethical, liars and cheats.....started giving us a runaround and offer us nothing equivalent in return after messing up with a More

by m
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
all
Jun 04, 2015 -

Porsche Centre Oakville responded

Hello, My name is Francesco Policaro, General Manager at Porsche Centre Oakville. We have become a recent Dealer Rater member I and wanted to reach out personally to address your experience with Porsche. Contrary to your review we've never spoken, however I'd still like to offer my assistance. Please email me at francescoporsche@policaro.ca with a contact number and I will reach out immediately.

May 10, 2014

My New Cayman From my first visit in December to ordering my car in January and receiving delivery a few weeks ago, the entire experience with Porsche Oakville as b More

by Shoe13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ajeet Kapila, Ajeet Kapila
April 26, 2014

Porsche--Das Auto Wonderful place Fantastic peoples and I Love My Porsche this this Why I choose Dealership in Oakville I was is shock when I first time drived it !!! More

by ossowski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harris Theodore, Harris Theodore
April 09, 2014

Great service Brought my car in for an alignment. Service was great as always, ready and waiting for me when I arrived. Got a record of the alignment specs. Car fee More

by Qwerkycar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer, Tom, Rob, Bob, Tom Berger
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